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Cannot connect to my webserver (4 posts)

  • Started 13 years ago by Jason
  • Latest reply 13 years ago from Jason
  • Jason Member

    When I try to connect to my webserver, I get this error dialogue:
    "Server responded: "OOPS: cannot change directory:/home/vsftpd/biomark77"

    Where biomark77 is my username.
    Any help would be appreciated.

    Jason

    Here is a copy of my transcript:

    Fetch 5.3 (5D161) Intel running on Mac OS X 10.5.8 (9L31a) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5F037-4VGJ-88TV T
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:29:35 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:29:35 PM)
    220 Blue Coat Proxy C FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    530 Login incorrect.
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:31:05 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:31:05 PM)
    220 Blue Coat Proxy C FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    500 OOPS: cannot change directory:/home/vsftpd/biomark77
    Update check started at 02/18/2010 12:31 PM
    Update check started at 02/18/2010 12:32 PM
    Update check started at 02/18/2010 12:33 PM
    Update check started at 02/18/2010 12:34 PM
    Update check started at 02/18/2010 12:35 PM
    Update check started at 02/18/2010 12:36 PM
    Update check started at 02/18/2010 12:37 PM
    Update check started at 02/18/2010 12:38 PM
    Update check started at 02/18/2010 12:39 PM
    Update check started at 02/18/2010 12:40 PM
    Update check started at 02/18/2010 12:41 PM
    Update check started at 02/18/2010 12:42 PM
    Update check started at 02/18/2010 12:43 PM
    Update check started at 02/18/2010 12:44 PM
    Update check started at 02/18/2010 12:45 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:45:14 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:45:14 PM)
    220 Blue Coat Proxy C FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    500 OOPS: cannot change directory:/home/vsftpd/biomark77
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:45:25 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:45:25 PM)
    Update check started at 02/18/2010 12:46 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:46:24 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:46:24 PM)
    Update check started at 02/18/2010 12:47 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:47:36 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:47:36 PM)
    220 Blue Coat Proxy C FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    500 OOPS: cannot change directory:/home/vsftpd/biomark77
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:48:03 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:48:03 PM)
    Update check started at 02/18/2010 12:48 PM
    Update check started at 02/18/2010 12:49 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:49:36 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:49:36 PM)
    Update check started at 02/18/2010 12:50 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:50:56 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:50:56 PM)
    220 Blue Coat Proxy A FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    500 OOPS: cannot change directory:/home/vsftpd/biomark77
    Update check started at 02/18/2010 12:51 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:51:14 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:51:14 PM)
    220 Blue Coat Proxy C FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    500 OOPS: cannot change directory:/home/vsftpd/biomark77
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:51:48 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:51:48 PM)
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:51:54 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:51:54 PM)
    Update check started at 02/18/2010 12:52 PM
    Update check started at 02/18/2010 12:53 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:53:21 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:53:21 PM)
    220 Blue Coat Proxy A FTP Service
    USER anonymous@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    530 Login incorrect.
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:53:43 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:53:43 PM)
    220 Blue Coat Proxy C FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    500 OOPS: cannot change directory:/home/vsftpd/biomark77
    Update check started at 02/18/2010 12:54 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:55:06 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:55:06 PM)
    Update check started at 02/18/2010 12:55 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 12:55:57 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 12:55:57 PM)
    220 Blue Coat Proxy C FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    500 OOPS: cannot change directory:/home/vsftpd/biomark77
    Update check started at 02/18/2010 12:56 PM
    Update check started at 02/18/2010 12:57 PM
    Update check started at 02/18/2010 12:58 PM
    Update check started at 02/18/2010 12:59 PM
    Update check started at 02/18/2010 01:00 PM
    Update check started at 02/18/2010 01:01 PM
    Update check started at 02/18/2010 01:02 PM
    Update check started at 02/18/2010 01:03 PM
    Update check started at 02/18/2010 01:04 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 1:04:23 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 1:04:23 PM)
    220 Blue Coat Proxy C FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    500 OOPS: cannot change directory:/home/vsftpd/biomark77
    Update check started at 02/18/2010 01:05 PM
    Update check started at 02/18/2010 01:06 PM
    Update check started at 02/18/2010 01:07 PM
    Using USER remoteID@remoteHost fireID proxy server host:webproxy.costco.com, port:21, userid:jwillia
    Connecting to webproxy.costco.com port 21 (Mac OS X firewall is allowing connections) (2/18/10 1:07:30 PM)
    Connected to 192.168.8.150 port 21 (2/18/10 1:07:30 PM)
    220 Blue Coat Proxy C FTP Service
    USER biomark77@biomark.limewebs.com jwillia
    331 Enter password.
    PASS
    332 Enter proxy password.
    ACCT
    500 OOPS: cannot change directory:/home/vsftpd/biomark77
    Update check started at 02/18/2010 01:08 PM
    Update check started at 02/18/2010 01:09 PM
    Update check started at 02/18/2010 01:10 PM

    Posted 13 years ago #

  • Scott McGuire Administrator

    Hi Jason,

    The "OOPS cannot change directory" error indicates a problem with the server.

    You should contact the people or company who run the server and ask them to look into it.

    Please let us know if you have further questions after talking to them.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 13 years ago #

  • Scott McGuire Administrator

    Hi Jason,

    This isn't related to your original problem (which I hope the server company has fixed for you by now), but we noticed some anomalies in the transcript you posted - Fetch should not be checking for updates every minute, as your transcript shows it's doing. We'd like to look into this to make sure there isn't a bug in Fetch's check for update code.

    If you'd be willing to gather some info to help us look into this, could you please send email to us at bugs@fetchsoftworks.com?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 13 years ago #

  • Jason Member

    sent

    Posted 13 years ago #

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