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cannot save to a network volume from Fetch (6 posts)

  • Started 6 months ago by Tom
  • Latest reply 5 months ago from Jim Matthews
  • Tom Member

    Hello, I updated to Catalina yesterday and loaded Fetch 5.8.2.

    If I want to save on an afp mounted volume, Fetch brings the message "The operation could not be completed (OSStatus error -5000.)" It works on the internal disk.
    Does anyone have a tip?

    Thanks for feddback

    Posted 6 months ago #

  • Jim Matthews Administrator

    Hi,

    That's a permission error. I've had some other reports of that error saving to network volumes, but I haven't found the cause.

    Are you dragging items from Fetch, or using the Get command?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 months ago #

  • Tom Member

    Hello Jim
    the approach is good.
    As a habit, of course, I dragged and dropped the files onto the network volume.
    If I select the volume in the basic settings and click on get File, it is stored on the volume. So that works.
    The storage location changes for each file, the drag and drop version would be more pleasant.
    Do you have another tip?
    regards
    Tom

    Posted 6 months ago #

  • Jim Matthews Administrator

    Hi,

    When you drag a file, Fetch first downloads it to a temporary folder on the destination volume, and then moves it to the final destination once the download is finished. It could be that Fetch is getting this error when it tries to create the temporary folder.

    Do you know what sort of server is hosting the AFP volume?

    Thanks,

    Jim Matthews
    Fetch Softworks

    p.s. If you change the "Save downloaded files to:" setting in the Download section of Preferences to "Ask every time", Fetch will prompt you to choose the destination of each download. Alternatively, hold down Option while clicking the Get button.

    Posted 5 months ago #

  • Tom Member

    Hello Jim
    Thanks for the tip.
    Our server is a QNAP NAS, type TS-h1283XU-RP with software version h4.5.4.1771

    Thanks
    Tom

    Posted 5 months ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for that information. I don't have a QNAP NAS to test against, but I will see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 5 months ago #

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