Fetch Softworks

Cannot upload/edit any file in my Cluster account (3 posts)

• Started 2 years ago by Debmalya Nandy
• Latest reply 2 years ago from Debmalya Nandy

• Debmalya Nandy Member

  Hi,

  Since past few weeks, I am not able to edit/upload any file at my cluster account. Please note, I can still connect to the cluster and view my files though.

  Please help, my research work is halted for this issue.

  Thank you,
  Debmalya

  Posted 2 years ago #

• Jim Matthews Administrator

  Hi,

  Could you choose Fetch Transcript from the Window menu the next time this happens, and send me the contents at https://fetchsoftworks.com/fetch/feedback ?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 2 years ago #

• Debmalya Nandy Member

  Thanks Jim! I just submitted the feedback form with the transcript (corresponding to the error message I encountered when editing an existing file in my cluster account).

  Edited 2 years ago #