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Cannot upload/edit any file in my Cluster account (3 posts)

  • Started 2 years ago by Debmalya Nandy
  • Latest reply 2 years ago from Debmalya Nandy
  • Debmalya Nandy Member


    Since past few weeks, I am not able to edit/upload any file at my cluster account. Please note, I can still connect to the cluster and view my files though.

    Please help, my research work is halted for this issue.

    Thank you,

    Posted 2 years ago #

  • Jim Matthews Administrator


    Could you choose Fetch Transcript from the Window menu the next time this happens, and send me the contents at ?


    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Debmalya Nandy Member

    Thanks Jim! I just submitted the feedback form with the transcript (corresponding to the error message I encountered when editing an existing file in my cluster account).

    Edited 2 years ago #


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