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Cannot upload/edit any file in my Cluster account (3 posts)

  • Started 11 months ago by Debmalya Nandy
  • Latest reply 10 months ago from Debmalya Nandy
  • Debmalya Nandy Member

    Hi,

    Since past few weeks, I am not able to edit/upload any file at my cluster account. Please note, I can still connect to the cluster and view my files though.

    Please help, my research work is halted for this issue.

    Thank you,
    Debmalya

    Posted 11 months ago #

  • Jim Matthews Administrator

    Hi,

    Could you choose Fetch Transcript from the Window menu the next time this happens, and send me the contents at https://fetchsoftworks.com/fetch/feedback ?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 months ago #

  • Debmalya Nandy Member

    Thanks Jim! I just submitted the feedback form with the transcript (corresponding to the error message I encountered when editing an existing file in my cluster account).

    Edited 10 months ago #

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