Fetch Softworks

can't access server (3 posts)

• Started 18 years ago by mc
• Latest reply 18 years ago from mc

• mc Member

  I haven't had this problem before but just in the past couple of days I can't access my server(s). I get an error message that says: "Server response: Can't build connection: No rout to host."

  Would you please help me with this? I would appreciate very much your quick response.

  Thank you.

  Posted 18 years ago #

• Jim Matthews Administrator

  The first thing I'd try is checking the "Use passive mode data transfers (PASV)" box in the Firewall section of Fetch Preferences (if it isn't checked already).

  If it is checked, or that doesn't help, could you choose "Fetch Transcript" from the Window menu when you see the error and post the contents?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• mc Member

  Thank you Jim for your invaluable support! Your suggestion seems to have resolved the issue.

  Originally posted by JimMatthews:

  The first thing I'd try is checking the "Use passive mode data transfers (PASV)" box in the Firewall section of Fetch Preferences (if it isn't checked already).

  If it is checked, or that doesn't help, could you choose "Fetch Transcript" from the Window menu when you see the error and post the contents?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #