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can't add or delete folders (5 posts)

  • Started 10 years ago by joan
  • Latest reply 10 years ago from joan
  • joan Member

    I can neither delete folders posted to my site nor add new folders. When trying to delete I get the message 6: no such file or directory even though it''s listed. When adding, I get the message "Permission denied." Please help!

    Posted 10 years ago #

  • Jim Matthews Administrator

    Hi Joan,

    After you get an error could you choose "Fetch Transcript" from the Window menu and post the contents of that window here? That will help me figure out what is causing the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • joan Member

    Jim:

    I've pasted the message I get when I try to delete a folder below. Let me know if you also need the transcript for adding a file.
    Thanks,

    Joan
    Fetch 5.7.3 (5H683) Intel (Web Store) running on Mac OS X 10.6.8 (10K549) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-E23U-QANK T
    Connecting to 74.126.93.147 port 21 (Mac OS X firewall is allowing connections) (12/12/12 12:25 PM)
    Connected to 74.126.93.147 port 21 (12/12/12 12:25 PM)
    220 FTP Today FTP Server 22a Server (maiusminus) [74.126.93.147]
    USER MMclient
    331 Password required for MMclient
    PASS
    230 User MMclient logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory
    PWD
    257 "/" is the current directory
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (74,126,93,147,212,115).
    Making data connection to 74.126.93.147 port 54387
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 4 0 0 4096 Sep 22 2011 .
    drwxr-xr-x 4 0 0 4096 Sep 22 2011 ..
    drwxrwx--- 3 10000 MMclient 4096 Dec 12 12:20 MMclient
    drwxrwx--- 2 10000 log_history 4096 Dec 6 10:24 log_history
    226 Transfer complete
    CWD MMclient
    250 CWD command successful
    PWD
    257 "/MMclient" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,205,187).
    Making data connection to 74.126.93.147 port 52667
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwx--- 3 10000 MMclient 4096 Dec 12 12:20 .
    drwxr-xr-x 4 0 0 4096 Sep 22 2011 ..
    drwxrwxrwx 3 MMclient MMclient 4096 Dec 12 11:10 rdh to sdi
    226 Transfer complete
    CWD rdh to sdi
    250 CWD command successful
    PWD
    257 "/MMclient/rdh to sdi" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,234,227).
    Making data connection to 74.126.93.147 port 60131
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 3 MMclient MMclient 4096 Dec 12 11:10 .
    drwxrwx--- 3 10000 MMclient 4096 Dec 12 12:20 ..
    drwxrwxrwx 6 MMclient MMclient 4096 Dec 11 14:08 GEL Sonderhefte 2012 ab 6
    226 Transfer complete
    CWD GEL Sonderhefte 2012 ab 6
    250 CWD command successful
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,242,72).
    Making data connection to 74.126.93.147 port 62024
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 6 MMclient MMclient 4096 Dec 11 14:08 .
    drwxrwxrwx 3 MMclient MMclient 4096 Dec 12 11:10 ..
    drwxrwxrwx 4 MMclient MMclient 4096 Nov 29 07:15 Sonderheft Anders zur 6
    drwxrwxrwx 4 MMclient MMclient 4096 Nov 29 07:32 Sonderheft Musik zur 12
    drwxrwxrwx 4 MMclient MMclient 4096 Nov 29 10:09 Sonderheft Partner zur 10
    drwxrwxrwx 4 MMclient MMclient 4096 Nov 29 10:13 Sonderheft Wasser zur 8
    226 Transfer complete
    CWD Sonderheft Anders zur 6
    250 CWD command successful
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,209,165).
    Making data connection to 74.126.93.147 port 53669
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == RDEL_GET_LIST)
    retry_failed_operation derr = 2, -30000 retry_state = RDEL_GET_LIST cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error getting file list, will retry (attempt #1)
    ABOR
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35220849 reply_received = 35220848 TickCount() - reply_received = 1
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35220849 reply_received = 35220848 TickCount() - reply_received = 1
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35220850 reply_received = 35220848 TickCount() - reply_received = 2
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35220851 reply_received = 35220848 TickCount() - reply_received = 3
    226 Abort successful
    PASV
    227 Entering Passive Mode (74,126,93,147,195,150).
    Making data connection to 74.126.93.147 port 50070
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == RDEL_GET_LIST)
    retry_failed_operation derr = 2, -30000 retry_state = RDEL_GET_LIST cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error getting file list, will retry (attempt #2)
    Connecting to 74.126.93.147 port 21 (Mac OS X firewall is allowing connections) (12/12/12 12:26 PM)
    Connected to 74.126.93.147 port 21 (12/12/12 12:26 PM)
    220 FTP Today FTP Server 22a Server (maiusminus) [74.126.93.147]
    USER MMclient
    331 Password required for MMclient
    PASS
    230 User MMclient logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory
    CWD /MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6
    250 CWD command successful
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (74,126,93,147,233,126).
    Making data connection to 74.126.93.147 port 59774
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == RDEL_GET_LIST)
    retry_failed_operation derr = 2, -30000 retry_state = RDEL_GET_LIST cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 1 making_progress = 0, tw->retry_count = 2
    Error getting file list, will retry (attempt #3)
    ABOR
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35221215 reply_received = 35221214 TickCount() - reply_received = 1
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35221215 reply_received = 35221214 TickCount() - reply_received = 1
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35221216 reply_received = 35221214 TickCount() - reply_received = 2
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35221218 reply_received = 35221214 TickCount() - reply_received = 4
    226 Abort successful
    PASV
    227 Entering Passive Mode (74,126,93,147,230,106).
    Making data connection to 74.126.93.147 port 58986
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == RDEL_GET_LIST)
    retry_failed_operation derr = 2, -30000 retry_state = RDEL_GET_LIST cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 1 making_progress = 0, tw->retry_count = 3
    Fetch could not get the file list because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “ 6: No such file or directory”)
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,205,145).
    Making data connection to 74.126.93.147 port 52625
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == GETTING_LIST)
    Fetch could not get the file list because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “ 6: No such file or directory”)
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    Update check skipped at 12/12/12 12:27 PM (next check after 12/20/12 11:55 PM)
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    work_dir_valid: 1 work_dir: /MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6 item.GetPath():◇
    CWD /
    250 CWD command successful
    PWD
    257 "/" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,246,174).
    Making data connection to 74.126.93.147 port 63150
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 4 0 0 4096 Sep 22 2011 .
    drwxr-xr-x 4 0 0 4096 Sep 22 2011 ..
    drwxrwx--- 3 10000 MMclient 4096 Dec 12 12:20 MMclient
    drwxrwx--- 2 10000 log_history 4096 Dec 6 10:24 log_history
    226 Transfer complete
    PWD
    257 "/" is the current directory
    QUIT
    221 Goodbye.
    Connecting to 74.126.93.147 port 21 (Mac OS X firewall is allowing connections) (12/12/12 1:58 PM)
    Connected to 74.126.93.147 port 21 (12/12/12 1:58 PM)
    220 FTP Today FTP Server 22a Server (maiusminus) [74.126.93.147]
    USER MMclient
    331 Password required for MMclient
    PASS
    230 User MMclient logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory
    PWD
    257 "/" is the current directory
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (74,126,93,147,209,88).
    Making data connection to 74.126.93.147 port 53592
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 4 0 0 4096 Sep 22 2011 .
    drwxr-xr-x 4 0 0 4096 Sep 22 2011 ..
    drwxrwx--- 3 10000 MMclient 4096 Dec 12 12:20 MMclient
    drwxrwx--- 2 10000 log_history 4096 Dec 6 10:24 log_history
    226 Transfer complete
    CWD MMclient
    250 CWD command successful
    PWD
    257 "/MMclient" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,238,36).
    Making data connection to 74.126.93.147 port 60964
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwx--- 3 10000 MMclient 4096 Dec 12 12:20 .
    drwxr-xr-x 4 0 0 4096 Sep 22 2011 ..
    drwxrwxrwx 3 MMclient MMclient 4096 Dec 12 11:10 rdh to sdi
    226 Transfer complete
    CWD rdh to sdi
    250 CWD command successful
    PWD
    257 "/MMclient/rdh to sdi" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,223,97).
    Making data connection to 74.126.93.147 port 57185
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 3 MMclient MMclient 4096 Dec 12 11:10 .
    drwxrwx--- 3 10000 MMclient 4096 Dec 12 12:20 ..
    drwxrwxrwx 6 MMclient MMclient 4096 Dec 11 14:08 GEL Sonderhefte 2012 ab 6
    226 Transfer complete
    CWD GEL Sonderhefte 2012 ab 6
    250 CWD command successful
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,197,177).
    Making data connection to 74.126.93.147 port 50609
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 6 MMclient MMclient 4096 Dec 11 14:08 .
    drwxrwxrwx 3 MMclient MMclient 4096 Dec 12 11:10 ..
    drwxrwxrwx 4 MMclient MMclient 4096 Nov 29 07:15 Sonderheft Anders zur 6
    drwxrwxrwx 4 MMclient MMclient 4096 Nov 29 07:32 Sonderheft Musik zur 12
    drwxrwxrwx 4 MMclient MMclient 4096 Nov 29 10:09 Sonderheft Partner zur 10
    drwxrwxrwx 4 MMclient MMclient 4096 Nov 29 10:13 Sonderheft Wasser zur 8
    226 Transfer complete
    CWD Sonderheft Anders zur 6
    250 CWD command successful
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,222,230).
    Making data connection to 74.126.93.147 port 57062
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == RDEL_GET_LIST)
    retry_failed_operation derr = 2, -30000 retry_state = RDEL_GET_LIST cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error getting file list, will retry (attempt #1)
    ABOR
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35555852 reply_received = 35555852 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35555852 reply_received = 35555852 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35555852 reply_received = 35555852 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35555855 reply_received = 35555852 TickCount() - reply_received = 3
    226 Abort successful
    PASV
    227 Entering Passive Mode (74,126,93,147,214,19).
    Making data connection to 74.126.93.147 port 54803
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == RDEL_GET_LIST)
    retry_failed_operation derr = 2, -30000 retry_state = RDEL_GET_LIST cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error getting file list, will retry (attempt #2)
    Connecting to 74.126.93.147 port 21 (Mac OS X firewall is allowing connections) (12/12/12 1:59 PM)
    Connected to 74.126.93.147 port 21 (12/12/12 1:59 PM)
    220 FTP Today FTP Server 22a Server (maiusminus) [74.126.93.147]
    USER MMclient
    331 Password required for MMclient
    PASS
    230 User MMclient logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory
    CWD /MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6
    250 CWD command successful
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (74,126,93,147,250,102).
    Making data connection to 74.126.93.147 port 64102
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == RDEL_GET_LIST)
    retry_failed_operation derr = 2, -30000 retry_state = RDEL_GET_LIST cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 1 making_progress = 0, tw->retry_count = 2
    Error getting file list, will retry (attempt #3)
    ABOR
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35556210 reply_received = 35556210 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35556210 reply_received = 35556210 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35556210 reply_received = 35556210 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 35556212 reply_received = 35556210 TickCount() - reply_received = 2
    226 Abort successful
    PASV
    227 Entering Passive Mode (74,126,93,147,195,80).
    Making data connection to 74.126.93.147 port 50000
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == RDEL_GET_LIST)
    retry_failed_operation derr = 2, -30000 retry_state = RDEL_GET_LIST cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 1 making_progress = 0, tw->retry_count = 3
    Fetch could not get the file list because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “ 6: No such file or directory”)
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    PASV
    227 Entering Passive Mode (74,126,93,147,232,52).
    Making data connection to 74.126.93.147 port 59444
    LIST -al
    150 Opening ASCII mode data connection for file list
    450 6: No such file or directory
    ftp_list: 2,-30000 (state == GETTING_LIST)
    Fetch could not get the file list because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “ 6: No such file or directory”)
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory
    PWD
    257 "/MMclient/rdh to sdi/GEL Sonderhefte 2012 ab 6/Sonderheft Anders zur 6" is the current directory

    Posted 10 years ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for posting the transcript. I would try unchecking the "Use 'LIST -al' command to reveal hidden items" checkbox in the Miscellaneous section of Fetch Preferences. Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • joan Member

    Jim:

    That's perfect--it solved both my problems. Thanks for your help,
    Joan

    Posted 10 years ago #

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