Fetch Softworks

can't build data connection error (2 posts)

• Started 19 years ago by oeffa
• Latest reply 19 years ago from Jim Matthews

• oeffa Member

  Fetch is currently failing on our office computer (works fine from home). Connection at home to the internet is via modem. At the office, we're running DSL connection to get internet connection. When trying to exec fetch, I'm getting the following error:

  Server response: unable to build data connection. Connection timed out.

  I tried the trial version of 4.0.3 - still got the same error. Anyone have any exerience with this kind of problem?

  Thanks,
  Gwen

  ********************************
  Here's the transcript stuff....

  220 ProFTPD 1.2.8 Server (ProFTPD) [zeus.jtlnet.com]
  USER oeffaco
  331 Password required for oeffaco.
  PASS
  230 User oeffaco logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  CWD /public_html
  250 CWD command successful.
  PWD
  257 "/public_html" is current directory.
  PORT 192,168,0,51,255,115
  200 PORT command successful
  LIST
  425 Unable to build data connection: Connection timed out
  ftp_list: -30000 (state == GETTING_LIST)

  Posted 19 years ago #

• Jim Matthews Administrator

  I'd try checking "Use passive mode transfers (PASV)" in the Firewall section of Fetch Preferences. If that doesn't work could you post a transcript from the attempt?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #