Fetch Softworks

Can't change permissions on Awstats file (6 posts)

• Started 17 years ago by Jeannette
• Latest reply 17 years ago from Scott McGuire

• Jeannette Member

  Hi Jim and others,

  I am getting an error when I try to run an awstats file, called dnscachelastupdate.txt, that it "failed to open for writing."

  In Fetch, when I try to set its permissions, which are currently at 644, to something different (say 755 or 777), I get this error in the Fetch transcript window:

  SITE CHMOD 777 dnscachelastupdate.www.beaumonde.net.txt
  550 dnscachelastupdate.www.beaumonde.net.txt: Operation not permitted
  ftp_cmd/ftp_user: -30000 (state == SETTING_PERMS)
  PWD

  Is this saying that the settings are permanent? Is there some way to change this via Fetch (or do I have to do something with Unix commands, which I barely understand) ?!

  Thanks for any help

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  Unfortunately it looks like your server does not support SITE CHMOD, the command Fetch uses to set permissions.

  You should contact your server administrator or hosting company to see what your alternatives are for setting the permissions.

  Sorry we can't be of more help,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 03-21-2006).]

  Posted 17 years ago #

• Jeannette Member

  Hi Scott -- I can change every single file on the site except for this one. It is acting as if the problem is that it has been permanently CHMOD'ed. Is there a way to change this w/o resorting to Unix? Thanks!

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi Jeanette,

  One thing to try - if possible - is to change the name of the file such that it has only one period in it, instead of many periods (keep the one before the extension, that is, before the "txt"). We've seen a few servers that were confused by extra periods in a file name. However, I realize since this is a stats file relating to that server, it may not be possible to change the name and have it work as you expect. But give it a try.

  However, if that doesn't work, or isn't possible, you should contact the folks who run your server to see why you can't set permissions on that one specific file, because if it's the only one you can't change, that's kind of odd. Yes, it may be that you'll have to resort to Unix.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• Jeannette Member

  Thanks Scott! The name change worked fine, when I went from the long name that included my web site URL and many periods, to just dnscachelastupdate.txt

  Have a great day.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi Jeannette,

  Glad to hear that fixed it. Thanks for the followup.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #