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Can't connect (4 posts)

  • Started 5 months ago by Lesley
  • Latest reply 5 months ago from Lesley
  • Lesley Member

    Computer crashed while using FETCH -- get a message: Can't connect -- ftp refused

    Posted 5 months ago #

  • Jim Matthews Administrator

    Hi,

    After you get the message could you choose "Fetch Transcript" from the Window menu and post the contents of that window? That information is usually helpful for troubleshooting.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 5 months ago #

  • Lesley Member

    this is the error I'm getting....Finding Host sftp-newyork1.bloxcms.com ...
    Connecting to 192.104.183.114:21
    Connect failure

    Posted 5 months ago #

  • Lesley Member

    figured it out--didn't have the port typed in

    Posted 5 months ago #

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