Fetch Softworks

Can't connect (4 posts)

• Started 5 years ago by Lesley
• Latest reply 5 years ago from Lesley

• Lesley Member

  Computer crashed while using FETCH -- get a message: Can't connect -- ftp refused

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  After you get the message could you choose "Fetch Transcript" from the Window menu and post the contents of that window? That information is usually helpful for troubleshooting.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Lesley Member

  this is the error I'm getting....Finding Host sftp-newyork1.bloxcms.com ...
  Connecting to 192.104.183.114:21
  Connect failure

  Posted 5 years ago #

• Lesley Member

  figured it out--didn't have the port typed in

  Posted 5 years ago #