Fetch Softworks

Can't delete or alter file/filename. (2 posts)

• Started 13 years ago by Dongately
• Latest reply 13 years ago from Scott McGuire

• Dongately Member

  I'm having trouble deleting a specific file from my FTP. I think I see the problem, but can't seem to find away around it. Fetch believes the file is called "Bruce Lee :" though I only see "Bruce Lee "

  I'm unable to delete that phantom semicolon. Any thoughts? Here's the transcript of what's happening:

  Fetch 5.3.1 (5D226) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-VN23-8NAX T
  Connecting to corbisftp.corbis.com port 21 (Mac OS X firewall is off) (3/25/10 9:50:23 AM)
  Connected to 172.16.5.199 port 21 (3/25/10 9:50:23 AM)
  220-Microsoft FTP Service
  ###########################################
  ** All Activity On This Server Is Logged **
  220 ###########################################
  USER BCS7
  331 Password required for BCS7.
  PASS
  230-*** Welcome to the Corbis FTP Server.
  This is a Corbis Corporate resource
  and should be used as such.
  Do not place any data on this server
  that is not Company related ***
  230 User BCS7 logged in.
  SYST
  215 Windows_NT
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A.
  PASV
  227 Entering Passive Mode (172,16,5,199,10,57).
  Making data connection to 172.16.5.199 port 2617
  LIST -al
  125 Data connection already open; Transfer starting.
  03-25-10 07:41AM <DIR> Puma - Bruce Lee
  226 Transfer complete.
  CWD Puma - Bruce Lee
  250 CWD command successful.
  PWD
  257 "/Puma - Bruce Lee" is current directory.
  PASV
  227 Entering Passive Mode (172,16,5,199,10,60).
  Making data connection to 172.16.5.199 port 2620
  LIST -al
  125 Data connection already open; Transfer starting.
  03-24-10 05:05PM 0 Bruce Lee
  03-25-10 07:42AM 36437668 Bruce Lee.mov
  03-24-10 05:02PM 155072512 Bruce_leeimages_v3.pps
  226 Transfer complete.
  DELE Bruce Lee
  550 Bruce Lee : The system cannot find the file specified.
  ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
  PWD
  257 "/Puma - Bruce Lee" is current directory.
  PASV
  227 Entering Passive Mode (172,16,5,199,10,79).
  Making data connection to 172.16.5.199 port 2639
  LIST -al
  125 Data connection already open; Transfer starting.
  03-24-10 05:05PM 0 Bruce Lee
  03-25-10 07:42AM 36437668 Bruce Lee.mov
  03-24-10 05:02PM 155072512 Bruce_leeimages_v3.pps
  226 Transfer complete.

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi,

  I apologize for the long delay in replying to your question; your question was mislaid by our system and we only discovered it this morning.

  The server is telling Fetch that the file is named "Bruce Lee", and that is the name Fetch is asking the server to delete. The server is telling Fetch that it cannot find any file with that name, even though the file list the server sent Fetch includes exactly that name. I see the file has a size of 0 bytes; perhaps that is what is confusing the server. Anyway, the only solution here is to contact the people who run the server and ask them to delete the file; Fetch is doing the best it can, but either the server is misleading Fetch about the actual name of the file, or there is some problem on the server that is preventing the file from being deleted even though Fetch has the correct name of the file.

  (The file is not named "Bruce Lee :"; in the line "550 Bruce Lee : The system cannot find the file specified." the colon is just a divider between the name of the file and the error message, not actually part of the name.)

  Again, I apologize for the very long delay in responding, and please let us know if you have further questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #