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cant edit "file not found" (18 posts)

  • Started 1 year ago by Sandy Jones
  • Latest reply 4 months ago from Mary A Pearson
  • Sandy Jones Member

    certain random files - bbedit text - i need to edit, i click edit and get the error message file not found. it is clearly there. what's going on! im on a mac os X el capitan
    fetch 5.6 downloaded dec 2016
    otherwise, LOVE it. what in the world!
    please help

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Try downloading Fetch 5.7.7 from

    http://fetchsoftworks.com/fetch/download/latest

    Let me know if you still see the problem with 5.7.7.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Paul Foraker Member

    I'm having the same problem and I'm running 5.7.7 (from the Apple store) on High Sierra 10.13.4. I select a file, click Edit, and get a dialog: The action could not be completed because a file was not found.

    In addition, I cannot open Preferences. Selecting Preferences from the Fetch menu gets a dialog: The action could not be completed because an error has occurred. Assertion (this->is_initialized()) failed in "../../Libraries/boost/ boost/optional/optional.hpp", function "typername boost::optional_detail::optional_base<T>:: pointer_type boost::optional<T>::operator->() [with T = Utilities::Window]", line 532

    After I dismiss that dialog, I get the missing file dialog, too.

    Edited 1 year ago #

  • Paul Foraker Member

    OK, build 5H1975 fixes the problem.

    Posted 1 year ago #

  • Paul Foraker Member

    Weirdly, the problem is back. Build 5H1975 no longer fixes the problem.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    I'd like to take a look at your Fetch.log file to figure out the source of this error. To find Fetch.log:

    1) Open Fetch
    2) Choose "Fetch Transcript" from the Window menu
    3) Choose "Show Fetch.log in Finder" from the File menu

    You can email it to bugs@fetchsoftworks.com

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Paul Foraker Member

    OK, bizarre. This evening it works. Nevertheless, I'm sending the log and a screen shot of the log folder which shows that the log I generated just now is accompanied by some .n files that do not include the work I was doing last night, August 29.

    Posted 1 year ago #

  • JADON PETERSEN Member

    Please fix this bug, I have the same issue

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi Jadon,

    Are you running Fetch 5.7.7? If not I would suggest downloading that version from

    http://fetchsoftworks.com/fetch/download/latest

    If that doesn't help I would try restarting your Mac.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • JADON PETERSEN Member

    I reset my keychain and password, Thank you for fast response. Working now!!

    Posted 1 year ago #

  • Mark Engelhardt Member

    I get same issue both the "the action could not be completed because a file was not found" and I get the same message when I try and open preferences. I have 5.7.7

    How does one reset your keychain, and why does that help. I can't delete my whole keychain!

    Is there any actual bug fixes for this in the works?

    Posted 7 months ago #

  • Jim Matthews Administrator

    The best work-around I have for the file not found error is to quit Fetch and open it again. If that doesn't work, try restarting your Mac.

    I am working on a new version of Fetch. The primary new feature is that it's a 64-bit app, and so should work on macOS 10.15 (which is expected to be released in the fall). But I'm hoping to also address this file not found issue.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 months ago #

  • Mark Engelhardt Member

    Jim, Restarting fetch does work... But fetch does not reopen my windows when I launch it, so its a bit of a pain... Unless there is a setting I have not found? Thanks so much for working on the 64 bit version.

    Mark

    Posted 7 months ago #

  • Jim Matthews Administrator

    Hi,

    You're right, Fetch does not automatically reopen your windows, so it is an inconvenience to start over. I'm sorry that I don't have a great answer for that.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 months ago #

  • Mark Engelhardt Member

    Jim,

    No worries... Thank you for keeping this issue in mind as you work on the 64 Bit version.

    Mark
    P.S. I have been using fetch since before time began... thank you for keeping it alive!

    Posted 7 months ago #

  • Mary A Pearson Member

    Will an update to fix this problem be much longer?

    Posted 4 months ago #

  • Jim Matthews Administrator

    Hi Mary,

    I don't have a prediction for when I will have a better solution. I would recommend signing up to beta test Fetch 5.8 in order to hear about new test releases:

    https://mailchi.mp/d007f56b91b3/fetch64beta

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 months ago #

  • Mary A Pearson Member

    Thanks Jim. I have subscribed for beta.

    I do love Fetch. With the problems I've been having, I have switched to CyberDuck and Filezilla. As I said, I LOVE Fetch especially after trying them!!!!

    Now that I know I can fix the problem by quitting and starting again, I will do that in the meantime.

    Posted 4 months ago #

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