Fetch Softworks

Can't FTP - Please HELP! (2 posts)

• Started 17 years ago by Chuck
• Latest reply 17 years ago from Scott McGuire

• Chuck Member

  I have a client whose site is hosted at Yahoo. Prior to upgrading to Fetch 5.0.5, I had no issues FTP-ing. Now I have updates to post, and I can't get through. I get the "server has rejected the password" error, and I know it is correct.

  Here is the transcript:

  Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.4.4 (8G32) PowerPC English
  StuffIt Engine 0x812, StuffIt SDK Version 10.0
  Partial serial FETCH5X001-8WVM-GYGS T
  Connecting to ftp.tampabaylaney.com port 21 (OS X firewall is off) (2/21/06 9:13:37 PM)
  Connected to 66.218.65.163 port 21 (2/21/06 9:13:38 PM)
  220-Welcome to the Yahoo! Web Hosting FTP server.
  220-Need help? Get all details at:
  220-http://help.yahoo.com/help/us/webhosting/gftp/
  220-
  220-No anonymous logins accepted.
  220 Yahoo!
  USER laneypitt
  331-Enter your Yahoo! member password
  331
  PASS
  530-Your FTP session could not be opened.
  530-If you continue to have problems, please visit:
  530-http://help.yahoo.com/help/us/webhosting/gftp/
  530

  Please help asap! Client is anxious!

  Thanks

  Chuck

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi Chuck,

  Thanks for including the transcript. Unfortunately all it shows is that the server rejected the password.

  Which version of Fetch were you using before you updated to Fetch 5.0.5? If it was Fetch 4.0.3, you can download it again from http://fetchsoftworks.com/downloads.html and try it to see if you can connect with it. If you can, please let us know so we can investigate why Fetch 5 is behaving differently.

  If it was an earlier version of Fetch 5, let us know and we'll see about getting you a copy of that version to try.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 02-22-2006).]

  Posted 17 years ago #