Fetch Softworks

can't get application to start (2 posts)

• Started 17 years ago by yvonnemanning
• Latest reply 17 years ago from Jim Matthews

• yvonnemanning Member

  I just upgraded from version 4 to version 5.02. when I click on the app, I get "The action could not be completed because the hostname is invalid." I haven''t had the chance to put a host name in. Then, I have to force quit.

  I am using Tiger.

  Thanks for any help you can provide

  Posted 17 years ago #

• Jim Matthews Administrator

  Fetch is probably tripping over an illegal character in the hostname of a recent connection. You should be able to work around this problem by removing the Fetch Prefs file from your Preferences folder (it is found inside the Library folder of your hold folder). If that fixes the problem could you email the file to bugs at fetchsoftworks dot com? We'd like to figure out how things got in this state, and make Fetch more resilient.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 17 years ago #