Fetch Softworks

Can't get fetch to work (4 posts)

• Started 20 years ago by micheldignand
• Latest reply 20 years ago from Jim Matthews

• micheldignand Member

  Quicksilver, OS 10.1.5, bags of RAM. Downloaded Fetch 4.0.2, seems to work but can't connect.

  I have all the right TCP/IP settings for email and running the internet, but Fetch seems to tell me I have a problem.

  What am I doing wrong?

  Chers,

  Michel

  Posted 20 years ago #

• Jim Matthews Administrator

  The first thing I'd try is toggling the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences. If that doesn't work, post (or email to support@fetchsoftworks.com) the contents of the Fetch Transcript window after you have the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• micheldignand Member

  Jim, here is the contents of the transcript window. The PASV thing didn't work... I had tried that and all other settings to get it to connect.

  The same settings work perfectly on my 9600 on the same server.

  Any help you can give gratefully received. I'm using the 15 day trialversion, by the way
  Transcript follows:

  Fetch 4.0.2 System 0x1015 Expires 12/12/2002 TR
  Using USER with no logon (aka USER user@host) proxy server host:wwwproxy.agric.nsw.gov.au, port:8080, userid:
  Connecting to wwwproxy.agric.nsw.gov.au port 8080 (28/11/02 8:26:15 AM)

  Posted 20 years ago #

• Jim Matthews Administrator

  I would try setting the "Proxy Type" setting in the Firewall section of Fetch Preferences to "None". Does that help?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #