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Can't get file list (11 posts)
- Started 19 years ago by rlsully
- Latest reply 19 years ago from pdantic
-
rlsully Member
-
Jim Matthews Administrator
I would check the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences. Does that solve the problem?
Thanks,
Jim Matthews
Fetch Softworks -
rlsully Member
Yes that did it
Thanks Roger
-
pdantic Member
I'm having a very similar issue, but toggling between passive on and off doesn't seem to make any difference. Everything was working well until last Saturday, now I can't seem to get an ftp connection to work with my site. I *can* get connections with other ftp sites (i.e., the Fetch Softworks site) no problem, so I'm pretty sure that the issue is with my web hosting provider. Of course, they think it's on my end... :-(
I have "Show Server Messages" turned on but don't seem to be getting any messages. I see Fetch logging into the site, but it just dies when it gets to the "Get File List" command. If I cancel quickly it shows that there is still a connection... Sometimes if I don't cancel it will actually kill my wireless connection and I get an Open Transport Error Number -3155.
Any ideas? Thanks in advance...
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Jim Matthews Administrator
Can you post the contents of the Fetch Transcript window after trying to connect with "Use passive mode transfers (PASV)" checked, and again with it unchecked.
It may be that your service provider has put in a firewall blocking passive mode transfers. In that case your only option is to figure out how to make non-passive transfers work on your end. That may involve disabling the firewall on your computer.
Thanks,
Jim Matthews
Fetch Softworks -
pdantic Member
Here ya go! I have changed the user name for security reasons.
With PASV enabled:
Fetch 4.0.3 System 0x1032 Expires 01/06/2004 TR
Connecting to pdantic.com port 21 (1/3/04 1:48:20 PM)
220 ProFTPD FTP Server ready.
USER xxxxxxx@pdantic.com
331 Password required for xxxxxxx@pdantic.com.
PASS
230 User xxxxxxx@pdantic.com logged in.
SYST
215 UNIX Type: L8
PWD
257 "/home/pdantic" is current directory.
MACB ENABLE
500 MACB not understood.
PWD
257 "/home/pdantic" is current directory.
PWD
257 "/home/pdantic" is current directory.
PASV
227 Entering Passive Mode (63,251,4,132,157,106).
LIST
ABORI aborted the connected after nothing happened after about three minutes. Yes, I am currently doing a "tryout" of Fetch.
With PASV disabled:
Connecting to pdantic.com port 21 (1/3/04 1:55:08 PM)
220 ProFTPD FTP Server ready.
USER xxxxxxx@pdantic.com
331 Password required for xxxxxxx@pdantic.com.
PASS
230 User xxxxxxx@pdantic.com logged in.
SYST
215 UNIX Type: L8
PWD
257 "/home/pdantic" is current directory.
MACB ENABLE
500 MACB not understood.
PWD
257 "/home/pdantic" is current directory.
PWD
257 "/home/pdantic" is current directory.
PORT 192,168,1,101,144,179
get_reply():con_conn->Getline() returns -3155
ftp_list: -3155 (state == GETTING_LIST)Note -- this is where I get the Mac dialog box telling me about the Open Transport Error -3155. It's also where my entire network tends to drop momentarily.
CWD /home
send_cmd():con_conn->Putline() returns -3155
ftp_cwd: -3155 (state == CHANGING_DIR)Despite this Fetch showed that I was connected so I tried doing a change to another directory. That failed...
I'm 99% sure it isn't Fetch causing the problem - I believe it's my web hosting provider as I can't get to the site through WS_FTP on a PC either. However, the web hosting provider either doesn't want to admit they changed something last weekend or the tech rep I'm talking to at their help desk is incapable of helping me. If there's any way that the above transcript provides a clue as to what's happening I would appreciate hearing what the cause is so I can inform these guys.
I know it's not a local firewall problem. I use Blogger to create content for my website and it has been unable to ftp to the site since last Saturday. All ftp connections worked fine up until that time.
Thanks for any help you can provide! I will definitely be purchasing Fetch for my PowerBook.
Other Info - I'm on OS X 10.3.2. This PowerBook is connected via AirPort to a Linksys wireless router to DSL.
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rlsully Member
Jim
I am able to connect and list at some sites but not with ATT Worldnet where I have my web site. I tried with both PASV off and on with no luck. the transcript is below.Thanks Roger
Fetch 4.0.3 System 0x1032 Serial FETCHFL001-R212-JH0N TR
PASV OFF
Connecting to upload.att.net port 21 (1/4/04 11:55:04 AM)
220-
220-Welcome to the AT&T WorldNet (sm) Personal Web Pages FTP server mtiwebc29-web
220-You are accessing it from host 12.72.95.131
220-at Sun Jan 4 18:55:11 2004 GMT
220-
220-For more tips on how to configure your FTP or Web Publishing
220-software to work with Personal Web Pages@att.net, please follow
220-the instructions on these web pages:
220-
220- http://www.wurd.com/eng/pwp/ftpindex.htm
220- or
220- http://www.wurd.com/eng/pwp/editors.htm
220-
220- ****IMPORTANT****
220-Any access to and use of this FTP server, authorized or
220-unauthorized, is governed by and constitutes your acceptance of
220-the terms and conditions imposed on the following.web page:
220-
220- http://home.att.net/pwp_gia_terms.html
220-
220-Use your EMAIL-ID at the login prompt (the portion before the "@").
220-Use your EMAIL PASSWORD at the password prompt.
220-
220-
220 PWPFTPD 2.02 (6feb2002) Server (AT&T WorldNet (sm) Personal Web Pages FTP server) [mtiwebc29-web]
ADAT
500 ADAT not understood.
USER rdsully
331 Password required for rdsully.
PASS
230-FTP Quick Reminder:
230- If you are using a browser to FTP:
230- 1. Your Home directory listing will appear in your browser window.
230- 2. You can drag-and-drop files into the browser window from any PC
230- window.
230-
230- Note: if your ftp client sets the initial directory:
230- 1. The old initial (home) directory was "/rdsully".
230- 2. The new initial (home) directory is just "/"
230- 3. We have upgraded the servers. Please reconfigure
230- your software!
230-
230 User rdsully logged in.
SYST
215 UNIX Type: L8
PWD
257 "/" is current directory.
MACB ENABLE
500 MACB not understood.
PWD
257 "/" is current directory.
PORT 12,72,95,131,129,151
200 PORT command successful.
LIST
425 Can't build data connection: Connection timed out
ftp_list: -30000 (state == GETTING_LIST)
QUIT
221 Goodbye.PASV ON
Connecting to upload.att.net port 21 (1/4/04 11:58:26 AM)
220-
220-Welcome to the AT&T WorldNet (sm) Personal Web Pages FTP server mtiwebc29-web
220-You are accessing it from host 12.72.95.131
220-at Sun Jan 4 18:58:26 2004 GMT
220-
220-For more tips on how to configure your FTP or Web Publishing
220-software to work with Personal Web Pages@att.net, please follow
220-the instructions on these web pages:
220-
220- http://www.wurd.com/eng/pwp/ftpindex.htm
220- or
220- http://www.wurd.com/eng/pwp/editors.htm
220-
220- ****IMPORTANT****
220-Any access to and use of this FTP server, authorized or
220-unauthorized, is governed by and constitutes your acceptance of
220-the terms and conditions imposed on the following.web page:
220-
220- http://home.att.net/pwp_gia_terms.html
220-
220-Use your EMAIL-ID at the login prompt (the portion before the "@").
220-Use your EMAIL PASSWORD at the password prompt.
220-
220-
220 PWPFTPD 2.02 (6feb2002) Server (AT&T WorldNet (sm) Personal Web Pages FTP server) [mtiwebc29-web]
ADAT
500 ADAT not understood.
USER rdsully
331 Password required for rdsully.
PASS
230-FTP Quick Reminder:
230- If you are using a browser to FTP:
230- 1. Your Home directory listing will appear in your browser window.
230- 2. You can drag-and-drop files into the browser window from any PC
230- window.
230-
230- Note: if your ftp client sets the initial directory:
230- 1. The old initial (home) directory was "/rdsully".
230- 2. The new initial (home) directory is just "/"
230- 3. We have upgraded the servers. Please reconfigure
230- your software!
230-
230 User rdsully logged in.
SYST
215 UNIX Type: L8
PWD
257 "/" is current directory.
MACB ENABLE
500 MACB not understood.
PWD
257 "/" is current directory.
PASV
ABOR
get_reply():con_conn->Getline() returns -3253 -
Jim Matthews Administrator
pdantic: What does the transcript look like if you connect your PowerBook directly to your DSL modem (not via the Linksys wireless router), and have "Use passive mode transfers (PASV)" unchecked?
rlsully: Can you connect to the AT&T server with PASV unchecked and your firewall disabled? I'm surprised that you can't connect with PASV enabled; that may be something to ask AT&T about.
Thanks,
Jim Matthews
Fetch Softworks -
rlsully Member
Jim
I disaled the firewall and turned PASV off and I was able to connect and get the file list.do you know which rule was preventing the listing files. My firewall listing is below
Thanks Roger
add 02000 allow ip from any to any via lo*
add 02010 deny ip from 127.0.0.0/8 to any in
add 02020 deny ip from any to 127.0.0.0/8 in
add 02030 deny ip from 224.0.0.0/3 to any in
add 02040 deny tcp from any to 224.0.0.0/3 in
add 02050 allow tcp from any to any out
add 02060 allow tcp from any to any established
add 02070 allow tcp from any to any 548 in
add 02080 allow tcp from any to any 427 in
add 12290 deny log udp from any to any 2222 out
add 12390 deny log udp from any to any 2222 in
add 12490 deny log tcp from any to any 3000-3999 out
add 12590 deny log tcp from any to any 3000-3999 in
add 12690 deny tcp from any to any
add 65535 allow ip from any to any -
Jim Matthews Administrator
For non-PASV FTP a different port is used for each file transfer or file list, so you basically have to allow incoming TCP connections on ports 1025-65535.
Jim Matthews
Fetch Softworks -
pdantic Member
Jim - as I thought, it WAS my web hosting provider that was causing the problems. Fetch is working like a champ and I just purchased a license.
I used Fetch back in my pre-Windows days (I owned Macs from late 1984 until 1997, and just got a PowerBook G4 this year) and I'll continue to use this great program as long as I'm a Mac user!
Steve
- Page 1
Topic closed
This topic has been closed.
I have just purchased Fetch 4.0.3 and am running )S 10.3.2 with Brickhouse 1.2b9 as a firewall connecting thru a linksys router to hi speed cable.
I can connect to different sites such as fetch but it fails when trying to download the File List.
the Fetch Transcript of 2 examples is below
Fetch 4.0.3 System 0x1032 Serial FETCHFL001-R212-JH0N TR
Connecting to ftp.fetchsoftworks.com port 21 (1/1/04 11:19:44 AM)
220 fetchsoftworks.com NcFTPd Server (licensed copy) ready.
ADAT
500 Syntax error, command unrecognized.
USER anonymous
331 Guest login ok, send your complete e-mail address as password.
PASS
230-You are user #3 of 16 simultaneous users allowed.
230-
230 Logged in anonymously.
SYST
215 UNIX Type: L8
PWD
257 "/" is cwd.
MACB ENABLE
500 Syntax error, command unrecognized.
PWD
257 "/" is cwd.
PORT 192,168,1,5,245,142
200 PORT command successful.
LIST
550 Cannot connect to 65.118.178.93:62862 - Operation timed out.
QUIT
send_cmd():con_conn->Putline() returns -3155
Connecting to apple2.archive.umich.edu port 21 (1/1/04 11:29:13 AM)
Connecting to ftp.uu.net port 21 (1/1/04 11:31:22 AM)
220 FTP server ready.
ADAT
530 Please login with USER and PASS.
USER anonymous
331 Guest login ok, send your complete e-mail address as password.
PASS
230-
230- Welcome to the UUNET archive.
230- A service of UUNET Technologies Inc, Falls Church, Virginia
230- For information about UUNET, call 703 206 5600, or see the files
230- in /uunet-info
230-
230- Please see http://www.us.uu.net/support/usepolicy/ for Acceptable
230- Use Policy
230-
230- Access is allowed all day. Current time is Thu Jan 1 18:31:27 2004 GMT.
230-
230- All transfers are logged with your host name and email address.
230- If you don't like this policy, disconnect now!
230-
230- If your FTP client crashes or hangs shortly after login, try using a
230- dash (-) as the first character of your password. This will turn off
230- the informational messages which may be confusing your ftp client.
230-
230-
230-Please read the file /info/README.ftp
230- it was last modified on Fri Jun 29 00:54:02 2001 - 916 days ago
230-Please read the file /info/README
230- it was last modified on Fri Jun 29 00:54:02 2001 - 916 days ago
230 Guest login ok, access restrictions apply.
SYST
215 UNIX Type: L8
PWD
257 "/" is current directory.
MACB ENABLE
500 'MACB ENABLE': command not understood.
PWD
257 "/" is current directory.
PORT 192,168,1,5,105,218
200 PORT command successful.
LIST
425 Can't build data connection: Operation already in progress.
ftp_list: -30000 (state == GETTING_LIST)
Any thoughts?
Thanks Roger
Posted 19 years ago #