Fetch Softworks

Can't get file list. (4 posts)

• Started 15 years ago by FetchTVP
• Latest reply 15 years ago from Scott McGuire

• FetchTVP Member

  I can connect to the ftp server, and can get the root file list. Fetch seems to hang on getting file lists on any folder in the root. Authentication and root list comes quickly. Have tried active and PASV, but I get the same results. The other interesting thing, I can connect to the same server with same username and password using wsftp on a pc running vista on the same home network as fetch. I'm really scratching my head on this. I'm running Fetch 5.3 on MBP, 10.5.2. Here's the trasncript window:

  PASS

  230-
  230-Good luck, and we're all counting on you.
  230-

  SYST
  215 UNIX Type: L8 Version: BSD-199506
  PWD
  257 "/" is current directory.
  MACB ENABLE
  502 'MACB ENABLE': command not understood.
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A.
  PORT 192,168,0,195,193,97
  200 PORT command successful.
  LIST
  150 Opening ASCII mode data connection for directory listing.
  total 0

  226 Transfer complete.
  CWD WNC_4_1_2008
  250 CWD command successful.
  PWD
  257 "/WNC_4_1_2008" is current directory.
  PORT 192,168,0,195,193,98
  200 PORT command successful.
  LIST
  ABOR
  ftp_list: 2,-30028 (state == GETTING_LIST)
  ftp_list: tw->port_retries == 0, retrying file list

  220--------------------------------------------------------------------------------
  220-
  220-

  220-
  220-Good luck, and we're all counting on you.
  220-
  220-
  220-
  220--------------------------------------------------------------------------------
  220-

  PASS

  230-
  230-Good luck, and we're all counting on you.
  230-

  SYST
  215 UNIX Type: L8 Version: BSD-199506
  PWD
  257 "/" is current directory.
  MACB ENABLE
  502 'MACB ENABLE': command not understood.
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A.
  PASV
  227 Entering Passive Mode (209,177,208,147,191,255)
  Making data connection to 209.177.208.147 port 49151
  ABOR
  225 ABOR command successful.
  PORT 192,168,0,195,193,103
  200 PORT command successful.
  LIST
  150 Opening ASCII mode data connection for directory listing.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  Do you have your Mac OS X firewall turned on?

  (If you're not sure, go to the Apple menu, choose System Preferences, click the Security icon, and click the Firewall tab to find out.)

  And could you please try the following?

  * In Fetch, open the Preferences.
  * Click the General tab.
  * Make sure the "Use passive mode transfers" checkbox is checked. (I realize you said you tried it both ways, but please turn it on for this test.)
  * Click the Miscellaneous tab.
  * Make sure the "Use LIST -al command to reveal hidden files" is checked.
  * Then try connecting again.

  Let us know what happens.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• FetchTVP Member

  Firewall was disabled.
  Back in PASV.
  Had tried list -al command on and off, now on
  Same problem.

  Here's transcript windows:

  226 Transfer complete.
  CWD WNC_1_7_2008
  250 CWD command successful.
  PWD
  257 "/WNC_1_7_2008" is current directory.
  PORT 192,168,0,195,193,24
  200 PORT command successful.
  LIST -al
  ABOR
  ftp_list: 2,-30028 (state == GETTING_LIST)
  ftp_list: tw->port_retries == 0, retrying file list

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  You said that you can get files lists for folders successfully using WSFTP on a Windows PC. Are the machines hooked into the network exactly the same way, that is, both plugged into the router, or both on the same wireless network? There is no extra step or difference in how the Mac connects to the network (such as, the Mac connects wirelessly but the PC is plugged directly into the router, or vice versa)?

  We'd like to see transcripts from WSFTP and Fetch of you trying to do the exact same thing in each - that is, perform exactly the same steps on each: connect, try to open the same folders. Then we can compare the two transcripts and hopefully figure out what the difference is.

  And please send us the entire transcript, from beginning to end.

  If it would be simpler, or you would prefer, you can email the two transcripts to us at:

  bb at fetchsoftworks dot com

  instead of posting them here.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #