Fetch Softworks

Can't get file list because connection reset by server (6 posts)

• Started 16 years ago by samart1
• Latest reply 16 years ago from Jim Matthews

• samart1 Member

  When I try to open my httpdocs folder on my server I get the message: "Fetch could not get the file list because the connection was reset by the server." Server responded: "Data connection already open; Transfer starting."

  I then press ok and get a partial list of the files that are located within this folder.

  I have connected to the server with other computers and have had no problems.

  I am on a mac.

  Posted 16 years ago #

• Jim Matthews Administrator

  Could you try again, and then choose "Fetch Transcript" from the Window menu and post the contents of that window? The transcript should have information that helps me figure out what is going on.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 16 years ago #

• samart1 Member

  Thanks for your help.

  Fetch 5.2.1 (5C263) PowerPC running on Mac OS X 10.4.9 (8R218) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-R3EC-ALUQ T
  Connecting to ftp.calightningsprint.com port 21 (Mac OS X firewall is on) (7/12/07 9:49:45 AM)
  Connected to 64.34.200.205 port 21 (7/12/07 9:49:45 AM)
  220 Microsoft FTP Service
  USER calightnings
  331 Password required for calightnings.
  PASS
  230 User calightnings logged in.
  SYST
  215 Windows_NT
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  PWD
  257 "/" is current directory.
  Retrieved 10 items from file list cache, stored 07/05/2007 03:07 PM
  CWD httpdocs
  250 CWD command successful.
  PWD
  257 "/httpdocs" is current directory.
  TYPE A
  200 Type set to A.
  PASV
  227 Entering Passive Mode (64,34,200,205,19,138).
  Making data connection to 64.34.200.205 port 5002
  LIST
  125 Data connection already open; Transfer starting.
  07-21-05 04:55PM 364 .htaccess
  07-21-05 04:35PM <dir> _private
  07-21-05 04:35PM <dir> _vti_bin
  07-21-05 04:36PM <dir> _vti_cnf
  08-01-05 03:20PM 1798 _vti_inf.html
  07-21-05 04:36PM <dir> _vti_log
  02-12-07 01:44PM <dir> _vti_pvt
  07-21-05 04:36PM <dir> _vti_txt
  08-01-05 03:20PM 64356 1clsa.jpg
  05-08-06 04:11PM 8451 20jwilliams.html
  05-08-06 04:11PM 8427 40rearly.html
  05-08-06 04:08PM 8429 44bsexton.html
  05-08-06 04:08PM 8431 99bjohnson.html
  08-01-05 03:20PM 17187 adban-shansen.gif
  07-21-05 08:59PM <dir> admin
  08-01-05 03:20PM 4244 Amracing.gif
  08-01-05 03:20PM 58395 archivebackside.htm
  08-01-05 03:20PM 2516 archives.gif
  01-09-07 04:36PM 68371 archives.html
  08-01-05 03:20PM 46088 archives1999.html
  08-01-05 03:20PM 55630 archives2000.html
  08-01-05 03:20PM 3529 archivesover.gif
  08-01-05 03:20PM 2776 ART.gif
  08-01-05 03:20PM 131316 Banquet_1.jpg
  08-01-05 03:20PM 154521 Banquet_2.jpg
  08-01-05 03:20PM 185811 Banquet_3.jpg
  08-01-05 03:20PM 204948 Banquet_4.jpg
  08-01-05 03:20PM 148488 Banquet_5.jpg
  08-01-05 03:20PM 16748 bottombanner11a.jpg
  08-01-05 03:20PM 20636 bottombanner11jpg.jpg
  08-01-05 03:20PM 10774 Brent Sexton 44.jpg
  08-01-05 03:20PM 33335 brentat66.jpg
  08-01-05 03:20PM 35021 brentwchicks.jpg
  01-22-07 11:18PM 1539726 California Lighting Sprints 2007 Intro v2.swf
  02-06-07 09:05AM 4713542 California Lighting Sprints 2007 Intro v26.swf
  01-22-07 11:26PM 1203357 California Lighting Sprints 2007 Intro v3.swf
  ftp_list: 1,54 (state == GETTING_LIST)
  PWD
  550 .: An existing connection was forcibly closed by the remote host.
  ftp_noop/ftp_pwd: 2,-30000 (state == TICKLING)

  Posted 16 years ago #

• Jim Matthews Administrator

  That's very strange. Do you always get the same partial list?

  I would try another FTP client, such a Interarchy. Do you see the same problem?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 16 years ago #

• samart1 Member

  yes.

  Posted 16 years ago #

• Jim Matthews Administrator

  Samart1:

  Sorry for the delay in responding. Do you mean yes that you always get the same list, or yes that you also see the problem with Interarchy?

  Thanks,

  Jim Matthews

  Posted 16 years ago #