Fetch Softworks

Can't get file listing (4 posts)

• Started 21 years ago by jstock03
• Latest reply 21 years ago from jstock03

• jstock03 Member

  My sister is trying to get and send files from my FTP site to and from her Mac. We had trouble today with her Norton Firewall until she entered my IP address as a trusted site in Norton. That solved her upload problem. But now she can't get a file listing with Fetch. This is bizarre, since it was working this morning. I had her send me the contents of the Fetch Transcript window (with the IP addrs XX'ed out)

  220 stockj Microsoft FTP Service (Version 5.0).
  USER cindy
  331 Password required for cindy.
  PASS
  230 User cindy logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  SITE DIRSTYLE
  200 MSDOS-like directory output is off
  PWD
  257 "/" is current directory.
  PORT XXX,XXX,XXX,XXX,XXX,23
  200 PORT command successful.
  LIST
  150 Opening ASCII mode data connection for /bin/ls.

  She says the "dog just runs and runs", whatever that means...

  The logs on my end look like this:

  03:52:11 XXXX [19]USER cindy 33
  03:52:11 XXXX [19]PASS - 230
  04:02:34 XXXX [19]ABORT - 225
  04:02:43 XXXX [19]ABORT - 225
  04:02:45 XXXX [19]QUIT - 225

  I had her fiddle with Passive Mode on and off, but that made no difference.

  I'm clueless at this point.

  Thanks
  Jeff

  Posted 21 years ago #

• m.rees Member

  i can't really help, but i've been having the same problem so i can at least sympathize. has your sister installed SecurityUpd2003-03-24.dmg.bin? that seems to be when my problems began. and others at apple discussions began having problems after this update was installed. by changing preferences->sharing->services to allow ftp access i've managed to use ftp from a shell, but it doesn't seem to make any difference for fetch.

  Posted 21 years ago #

• Jim Matthews Administrator

  Could you post the transcript with PASV checked? Also, can your sister connect to ftp.fetchsoftworks.com (leave the User ID and Password fields blank) with PASV on or off?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• jstock03 Member

  From my sister ---

  "I tried to connect to ftp.fetchsoftworks.com with both PASV on and off. Here
  are the transcripts

  This is the transcript with PASV off:
  (I couldn't connect at all.)

  Fetch 4.0.3 System 0x922 Serial FETCHFL001-21N7-5D9H WS
  Connecting to ftp.fetchsoftworks.com port 21 (4/1/03 3:03:17 PM)
  220 smokeworks.com NcFTPd Server (licensed copy) ready.
  USER anonymous
  331 Guest login ok, send your complete e-mail address as password.
  PASS
  230-You are user #2 of 16 simultaneous users allowed.
  230-
  230 Logged in anonymously.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is cwd.
  MACB ENABLE
  500 Syntax error, command unrecognized.
  PWD
  257 "/" is cwd.
  PORT XXXXXX
  200 PORT command successful.
  LIST
  550 Cannot connect to XXX.XXX.106.68:9611 - Connection refused.
  QUIT
  send_cmd():con_conn->Putline() returns -3155

  This is the transcript with PASV on:
  (It seems to connect this way, but still no files are shown in the file
  list.)

  Connecting to ftp.fetchsoftworks.com port 21 (4/1/03 3:04:51 PM)
  220 smokeworks.com NcFTPd Server (licensed copy) ready.
  USER anonymous
  331 Guest login ok, send your complete e-mail address as password.
  PASS
  230-You are user #3 of 16 simultaneous users allowed.
  230-
  230 Logged in anonymously.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is cwd.
  MACB ENABLE
  500 Syntax error, command unrecognized.
  PWD
  257 "/" is cwd.
  PWD
  257 "/" is cwd.
  PWD
  257 "/" is cwd.

  She also says that today she can get the file listing from my site in passive mode.

  "With PASV checked, I can now get to your site and see files. Here's the
  transcript, in case you're curious. Don't know why it works now and not last
  night.

  Connecting to XXXXX port 21 (4/1/03 3:09:11 PM)
  220 stockj Microsoft FTP Service (Version 5.0).
  USER cindy
  331 Password required for cindy.
  PASS
  230 User cindy logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  SITE DIRSTYLE
  200 MSDOS-like directory output is off
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  PASV
  227 Entering Passive Mode (XXXXX)
  LIST
  125 Data connection already open; Transfer starting.
  drwxrwxrwx 1 owner group 0 Mar 31 19:08 GT downloads
  drwxrwxrwx 1 owner group 0 Mar 31 13:30 music uploads
  226 Transfer complete.
  PWD
  257 "/" is current directory.

  Puzzling...

  Anyway, I guess she's not stuck any more.

  Thanks
  Jeff

  Posted 21 years ago #