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"Can't open data connection" (9 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 19 years ago by eva
  • Latest reply 19 years ago from texelseboys
  • eva Member

    Just started designing a website for a friend...my first official website. I used fetch to upload the initial "construction page.", put the files into the system etc. Now when I try to get back on it says "Server response: can't open data connection" It apparently connects but I can't see or get into any files. I called the host, they don't think it a problem on their end, he said it might be fetch unable to read the documents. Is this possible? I am using a G3 mac and Internet Explorer 5. Please advise.

    Posted 19 years ago #

  • Jim Matthews Administrator

    I would change the setting of the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Fetch Preferences. If that does not help, I would choose "Fetch Transcript" from the Window menu after you see the error and post the contents of that window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • texelseboys Member

    i have a similar problem under osx 10.3.3 I get a message from the server that i am online, but i don't see the content listed. firewall is turned off, and pasv mode on or off doesn't help. the transcript says the following:

    Connecting to aardstralen.interconnect.nl port 21 (27-03-2004 19:05:26)
    220 aardstralen Microsoft FTP Service (Version 5.0).
    USER kampman
    331 Password required for kampman.
    PASS
    230-Welkom op...

    230-aardstralen.interconnect.nl
    230 User kampman logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/kampman" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/kampman" is current directory.
    PASV
    227 Entering Passive Mode (212,83,192,72,5,232).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/kampman" is current directory.

    help!

    Posted 19 years ago #

  • Jim Matthews Administrator

    texelseboys: It looks like that server does not support passive mode. Could you post a transcript after unchecking "Use passive mode transfers (PASV)" in Fetch Preferences?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • texelseboys Member

    here it is:

    USER kampman
    331 Password required for kampman.
    PASS
    230-Welkom op...

    230-aardstralen.interconnect.nl
    230 User kampman logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/kampman" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/kampman" is current directory.
    PWD
    257 "/kampman" is current directory.
    PORT 192,168,1,35,82,160
    500 Invalid PORT Command.
    ftp_list: -30000 (state == GETTING_LIST)

    and also from another server with PASV off:

    Connecting to texelseboys.nl port 21 (28-03-2004 15:22:14)
    220-Welcome to Pure-FTPd.
    220-You are user number 2 of 100 allowed.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER ositat00
    331 User ositat00 OK. Password required
    PASS
    230-User ositat00 has group access to: users
    230-This server supports FXP transfers
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    PWD
    257 "/" is your current location
    PORT 192,168,1,35,178,225
    200-FXP transfer: from 80.100.32.37 to 192.168.1.35
    200 PORT command successful
    LIST
    425 Could not open data connection to port 45793: Network is unreachable
    ftp_list: -30000 (state == GETTING_LIST)

    Posted 19 years ago #

  • texelseboys Member

    with passive mode on for the texelse boys server, i have a connection, but the dog keeps running without listing the files on the server. all and all kinda annoying, coz this is a projectwebsite, texelseboys.nl, and we need to update the website with news and all.

    Posted 19 years ago #

  • Jim Matthews Administrator

    texelseboys: Has FTP ever worked from this Mac to these servers? It looks like the server is behind a firewall that is blocking passive mode, and that your router is not properly handling non-passive mode.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • texelseboys Member

    it works under os9 in fetch 3.0.3 on a desktop but still not under osx from this powerbook

    Posted 19 years ago #

  • texelseboys Member

    and yes it worked before, please send me an e-mail at marcel@texelseboys.nl

    Posted 19 years ago #

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