Fetch Softworks

Can't open Fetch (5 posts)

• Started 19 years ago by Angela J
• Latest reply 19 years ago from Angela J

• Angela J Member

  When I try to open fetch, that little old puppy keeps on running but nothing happens.

  Posted 19 years ago #

• Jim Matthews Administrator

  Could you choose "Fetch Transcript" from the Window menu and post the contents?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• Angela J Member

  .0.2 System 0x1028 Serial FETCHFL001-B524-7791 TR
  Connecting to www.nblibertybelle.co.uk port 21 (9/6/04 19:42:22)
  220---------- Welcome to Pure-FTPd [TLS] ----------
  220-You are user number 4 of 100 allowed.
  220-Local time is now 19:43. Server port: 21.
  220-This is a private system - No anonymous login
  220 You will be disconnected after 15 minutes of inactivity.
  ADAT
  500 This security scheme is not implemented
  USER sr0216583
  331 User sr0216583 OK. Password required
  PASS
  230-User sr0216583 has group access to: f-users
  230 OK. Current restricted directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  PWD
  257 "/" is your current location
  PASV
  227 Entering Passive Mode (81,31,99,13,154,223)
  LIST

  Thanks for your help, Jim

  Posted 19 years ago #

• Jim Matthews Administrator

  The first thing I'd try is unchecking the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Fetch Preferences. If that does not work I would check to make sure that your OS X firewall is turned off (in the Sharing panel of System Preferences).

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• Angela J Member

  Thanks Jim. Unchecking PASV worked a treat!

  Posted 19 years ago #