Fetch Softworks

can't unstuff downloaded files (2 posts)

• Started 8 years ago by Beck
• Latest reply 8 years ago from Jim Matthews

• Beck Member

  I'm downloading and unstuffing files from a co-worker whose files usually work. Just as the file finishes downloading, the unstuffing stops and shows this error:

  The file could not be decoded because the format of this stuffit file is too new.
  Stuffit file format is incompatible with Fetch see Fetch help"
  I'm using:
  iOS 10.7.5
  Stuffit Destinations 15.0.7
  Fetch 5.7.4

  It appears all my software is latest versions. What is the problem?

  Thanks.

  Posted 8 years ago #

• Jim Matthews Administrator

  It could be that your co-worker has upgraded to a newer version of StuffIt, and therefore Fetch's built-in StuffIt decoder can no longer handle the file. To test that theory I would try having StuffIt Expander decode the file instead of Fetch. To do that:

  1) Select the file in the Fetch file list
  2) Click the Get Info button
  3) Set "After transferring a file like this:" to "Save and open the file"
  4) Uncheck the "Automatically decode files like this" box
  5) Set the "Open files like this with:" menu to StuffIt Expander

  Let me know if that fixes the problem with this file.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #