Fetch Softworks

Can't upload files in OSX (6 posts)

• Started 17 years ago by guest
• Latest reply 17 years ago from Scott McGuire

• guest Registered Member

  Previously used Fetch successfully in OS 9.2 but now in OS 10.3, I can't make a connection in Fetch 4 or 5. I keep getting an "error on password". I'm using Comcast DSL.

  Thanks

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  After you try to connect and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• guest Registered Member

  Connecting to www.solidgoldman.com port 21 (OS X firewall is off) (7/6/06 4:29:00 PM)

  Thanks!

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  It looks like the problem is that the address www.soldgoldman.com is not set up to accept FTP connections.

  I'd try connecting to:

  ftp.solidgoldman.com

  instead, and if that doesn't work, you should contact the folks who run the server and ask what the proper address to connect to is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• brinycapers Member

  Ronnie Barnes again.... still can't upload even after changing to ftp.solidgoldman.com.

  Any other suggestions?

  Thanks

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  Could you please post the transcript of when you try to connect to ftp.solidgoldman.com ?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #