Fetch Softworks

Can't upload/dirh open failure? (5 posts)

• Started 16 years ago by speik
• Latest reply 16 years ago from Scott McGuire

• speik Member

  Hi,

  I have been uploading jpegs just like these all morning and now i get an error message "Cannot create file IMG_1157 (etc) dirh open failure"

  Please help? I have to finish this project!

  Tks

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Is it possible you've run out of space in your account on the server? You may want to try deleting some files you don't need on the server and see if you can then upload more JPEG files.

  If that doesn't appear to be the problem, after you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message?

  We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• speik Member

  Originally posted by ScottMcGuire:

  Hi,

  Is it possible you've run out of space in your account on the server? You may want to try deleting some files you don't need on the server and see if you can then upload more JPEG files.

  If that doesn't appear to be the problem, after you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message?

  We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• speik Member

  Hi Scott,
  Thanks for yur reply. If this happens to anyone else, the best thing to do is call the serving website's tech support. In this case, they were having issues and many people were expereincing problems.
  Thank you for your insight.
  : )

  Originally posted by ScottMcGuire:

  Hi,

  Is it possible you've run out of space in your account on the server? You may want to try deleting some files you don't need on the server and see if you can then upload more JPEG files.

  If that doesn't appear to be the problem, after you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message?

  We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Glad you got it sorted out. Thanks for the followup.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #