Fetch Softworks

client sent fles; they don't appear (2 posts)

• Started 6 years ago by mimbrava
• Latest reply 6 years ago from Jim Matthews

• mimbrava Member

  Twice my client has sent two files; however, they don't appear in the client's window, even after I have closed, then reopened Fetch and even after I click Refresh.

  Fetch Version 5.7.5 (5H1476 Web Store)

  Please excuse the typo in the subject box.
  ;-(

  Edited 6 years ago #

• Jim Matthews Administrator

  Hi,

  Fetch will show you the files that are on the server right now. So if you don't see anything there, that means the server doesn't think there are any files there. I would double-check that the client put the files in the correct folder on the correct server.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 years ago #