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client sent fles; they don't appear (2 posts)

  • Started 1 year ago by mimbrava
  • Latest reply 1 year ago from Jim Matthews
  • mimbrava Member

    Twice my client has sent two files; however, they don't appear in the client's window, even after I have closed, then reopened Fetch and even after I click Refresh.

    Fetch Version 5.7.5 (5H1476 Web Store)

    Please excuse the typo in the subject box.
    ;-(

    Edited 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Fetch will show you the files that are on the server right now. So if you don't see anything there, that means the server doesn't think there are any files there. I would double-check that the client put the files in the correct folder on the correct server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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