Fetch Softworks

command not understood error message (3 posts)

• Started 17 years ago by littleqdesigns
• Latest reply 17 years ago from littleqdesigns

• littleqdesigns Member

  I'm trying to upload a file and I keep getting the following message -
  Fetch could not put "file name" because the FTP server sent an unexpected response. Server responsed "Command not understood"

  Any ideas?

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  When you use the Put command, change the setting of the "If a file already exists:" menu to "Replace existing file". Do not use "Pick a different name".

  When this menu is set to "Pick a different name", Fetch sends the "STOU" command to the server (asking the server to give your file a unique name to make sure it does not replace an existing file). Some servers do not support the "STOU" command, and give these errors as a result.

  Let us know if this does not fix the problem. Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• littleqdesigns Member

  That did the trick!
  Thank you.

  Posted 17 years ago #