Fetch Softworks

connection established, still not getting files for any of my ftp accounts (2 posts)

• Started 7 years ago by kb
• Latest reply 7 years ago from Jim Matthews

• kb Member

  I have toggled the passive mode, and my computer's firewall is not enabled.

  None of my files are being fetched and I keep getting the same error messages, either about passive mode, or when I've toggled that off, a message about the connection being refused. It's not just one of my connections, I can't get files for any of my ftp accounts.

  I upgraded to OS X Sierra today and then I updated fetch to it's latest version as well.

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  The next time you get an error could you choose "Fetch Transcript" from the Window menu and post the contents of that window? I'll take a look and see what I can figure out.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #