Fetch Softworks

connection refused (8 posts)

• Started 20 years ago by stellarbeams
• Latest reply 20 years ago from stellarbeams

• stellarbeams Member

  I've been trying to use the evaluation software but every time I try to connect I get a connection refused message. I've tried with passive mode on and off.

  Please help. I know it's not the server because I can access it with a different freeware ftp program. Unfortunately the freeware doesn't have the options that fetch does and I would really like to make this work.

  Thank You.

  Posted 20 years ago #

• Jim Matthews Administrator

  Could you post (or email to support@fetchsoftworks.com) the contents of the Fetch Transcript window after you see the error?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• stellarbeams Member

  The message I get isn't part of the transcript window. It comes in the form of a popup that reads:

  Server response: Could not open data connection to port 8552: Connection refused.

  Under status it says connected but the file list never appears.

  Posted 20 years ago #

• Jim Matthews Administrator

  That error is a restatement of something the server sent to Fetch, so it should be in the transcript window. To open the transcript window choose "Fetch Transcript" from the Window menu.

  You might try checking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• stellarbeams Member

  As stated previously I haved tried connecting with & without the 'passive mode' box checked.

  What follows is the contents of the transcript window.

  220-=(<*> )=-.:. (( Welcome to PureFTPd 1.0.12 )) .:.-=(<*> )=-
  220-You are user number 2 of 50 allowed.
  220-Local time is now 18:26 and the load is 0.85. Server port: 21.
  220 You will be disconnected after 15 minutes of inactivity.

  230-User inherent has group access to: inherent
  230 OK. Current restricted directory is /

  My evaluation version has also expired now. Is there some type of guarantee that if I purchase a license it will work?

  Posted 20 years ago #

• Jim Matthews Administrator

  That actually isn't the transcript window, it's the server messages window. To open the Fetch Transcript window choose "Fetch Transcript" from the Window menu.

  You can keep using the trial copy until you know whether it will work. When you see the message about the trial expiring wait a few seconds and the "Next Time" button will be enabled.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• stellarbeams Member

  oops. Sorry about that. Here is the actual copy from the transcript window:

  Fetch 4.0.3 System 0x1020 Expires 12/26/2002 TR
  Connecting to 66.246.54.225 port 21 (1/9/03 6:00:18 PM)
  220-=(<*> )=-.:. (( Welcome to PureFTPd 1.0.12 )) .:.-=(<*> )=-
  220-You are user number 5 of 50 allowed.
  220-Local time is now 18:00 and the load is 0.79. Server port: 21.
  220 You will be disconnected after 15 minutes of inactivity.
  USER inherent
  331 User inherent OK. Password required
  PASS
  230-User inherent has group access to: inherent
  230 OK. Current restricted directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  PWD
  257 "/" is your current location
  PORT 63,246,70,110,222,189
  200 PORT command successful
  LIST -al
  425 Could not open data connection to port 57021: Connection refused
  ftp_list: -30000 (state == GETTING_LIST)

  Posted 20 years ago #

• stellarbeams Member

  I just tried checking passive mode again and it connected this time. Maybe my server was just being a pain in the rear all this time...?

  Posted 20 years ago #