Fetch Softworks

Connection Refused by Server (4 posts)

• Started 19 years ago by guest
• Latest reply 19 years ago from Jim Matthews

• guest Registered Member

  When I type in the host, user ID and password in the "new connection "box then hit OK this message pops up:
  "the connection was refused by the server".
  I've spoken with my server support and he says he can connect fine with that information from his computer. Why can't I?

  I did successfully transfer files a few weeks ago just after registering, now it won't work.
  Thanks for any help.

  Posted 19 years ago #

• Jim Matthews Administrator

  Could you choose "Fetch Transcript" from the Window menu and post the contents after you dismiss that error message? The transcript may include clues to the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• guest Registered Member

  [Thanks Jim,
  Here is the transcript.
  Terry

  Fetch 4.0.3 System 0x922 Serial FETCHED001-V4B0-YOAA WS
  Connecting to www.earth-song.ca port 21 (5/19/04 7:45:54 PM)
  Connecting to www.earth-song.ca port 21 (5/19/04 7:46:08 PM)

  Originally posted by JimMatthews:
  Could you choose "Fetch Transcript" from the Window menu and post the contents after you dismiss that error message? The transcript may include clues to the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• Jim Matthews Administrator

  I'm surprised that the server support person can connect to that name; my ISP says it doesn't exist. I would double-check the name with the hosting company.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #