Fetch Softworks

Connection reset by the server: uploading issue (4 posts)

• Started 15 years ago by Phunkmunkey
• Latest reply 15 years ago from Scott McGuire

• Phunkmunkey Member

  Hi guys,

  I have made some amendments to a site and am attempting to upload ("Put") the html pages to the server, however I receive an error message when attempting to do so. Was wondering you could shed some light.

  The error states:

  "Fetch could not put "Index.html" becuase the connection was reset by the server.

  Contact the server administrator to verify that you have the correct hostname.
  Serever responded: "Ok to send data" "

  appreciate any thoughts.. :)

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  We'd like some more information to help diagnose the problem.

  After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• ruohomac Member

  Hi Scott,

  I'm getting the same error. Typically this happens when uploading large sites or subsystems, the last time it happened when I was uploading mediawiki on one of the sites. There seems to be no logic on when it happens but here's a cut of the transcript:

  PASV
  227 Entering Passive Mode (11,22,33,44,27,110).
  Making data connection to 11.22.33.44 port 7022
  STOR LinksUpdate.php
  150 Opening ASCII mode data connection for LinksUpdate.php
  226 Transfer complete.
  Transfer of LinksUpdate.php (19 201 bytes, 0 bytes/sec, 0:00 elapsed) completed at 4.4.2008 13.37.48
  PASV
  227 Entering Passive Mode (11,22,33,44,27,242).
  Making data connection to 11.22.33.44 port 7154
  STOR LoadBalancer.php
  150 Opening ASCII mode data connection for LoadBalancer.php
  Unsuccessful transfer of LoadBalancer.php (18 461/18 253 bytes, 0 bytes/sec, 0:00 elapsed) stopped at 4.4.2008 13.37.49 (error: 1,54)
  ftp_store_close: 1,54 (state == RPUT_CLOSING)
  ABOR
  226 Transfer complete.
  226 Abort successful
  PASV
  227 Entering Passive Mode (11,22,33,44,27,67).
  Making data connection to 11.22.33.44 port 6979
  LIST -al
  150 Opening ASCII mode data connection for file list

  ..and then it shows the file list successfully.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi ruohomac,

  Random disconnects or connect resets while uploading a lot files are often caused by your router, or sometimes by the server you are uploading them to.

  But if you could please send an email describing your problem (same as you wrote here) to:

  bb at fetchsoftworks dot com

  we may be able to help find a solution for you.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #