Fetch Softworks

Connection timed out (2 posts)

• Started 7 years ago by Marc Rozman
• Latest reply 7 years ago from Jim Matthews

• Marc Rozman Member

  Just downloaded and paid for the Fetch program. First time launching I get

  "An FTP connection to "MY HOSTNAME" could not be opened because the connection timed out. "

  There might be a problem with your network, or the server might not be responding.

  Do I need a stronger Wi-Fi signal possibly

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  If you are able to browse the web from that computer the problem probably isn't your Wi-Fi signal strength. I would double-check that the hostname is correct. If it is, I would try restarting your cable modem (or whatever device connects you to the Internet). If it still doesn't work please contact me at http://fetchsoftworks.com/fetch/feedback for more help.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #