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Connection timed out (2 posts)

  • Started 1 year ago by Marc Rozman
  • Latest reply 1 year ago from Jim Matthews
  • Marc Rozman Member

    Just downloaded and paid for the Fetch program. First time launching I get

    "An FTP connection to "MY HOSTNAME" could not be opened because the connection timed out. "

    There might be a problem with your network, or the server might not be responding.

    Do I need a stronger Wi-Fi signal possibly

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    If you are able to browse the web from that computer the problem probably isn't your Wi-Fi signal strength. I would double-check that the hostname is correct. If it is, I would try restarting your cable modem (or whatever device connects you to the Internet). If it still doesn't work please contact me at http://fetchsoftworks.com/fetch/feedback for more help.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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