Fetch Softworks

contextual menu not working when window isn't active (6 posts)

• Started 15 years ago by everynowandthen
• Latest reply 15 years ago from Scott McGuire

• everynowandthen Member

  This problem is similar to the one I reported regarding a non-active window that can be seen, and a right-click brings up the contextual menu, and when you select a menu item, nothing happens.

  This time, it is the 'Fetch Shortcuts' that doesn't work when it is not active.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  Yes, sorry about that - we're aware of the issue with the shortcut list contextual menu and it is on our list of things to investigate. But thanks for letting us know.

  By the way, we believe the problem with the file list contextual menu was fixed in our latest release, Fetch 5.3; please let us know if you are still experiencing the problem with the file list contextual menu.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 04-08-2008).]

  Posted 15 years ago #

• everynowandthen Member

  I'm using Fetch v5.3 w/ 10.5.2.

  I opened an ftp session with one of my sites, and the Fetch Shortcuts window is not in front/active. I right-click to edit one of the shortcuts and nothing happens (shortcuts window remains inactive/behind.

  But, when I select 'duplicate', it duplicates my active window...very similar if not the same as cloning my active window.

  Thanks,
  Robert

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Robert,

  Sorry, I may not have been clear.

  Yes, you will still see problems with the Fetch Shortcuts window in Fetch 5.3, and we are investigating those.

  But the problem you reported previously, with right-clicking in the file directory window that appears after you have connected to a server, should be fixed in 5.3.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 04-08-2008).]

  Posted 15 years ago #

• everynowandthen Member

  Yes, the problem I reported earlier was fixed in v5.3, but a similar one is repeatable in my version of v5.3. I downloaded this one about one month ago when I lost my primary drive.

  If this problem I'm encountering isn't showing up with your v5.3, I'll d/l another later today.

  robert

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Robert,

  As I understand it, the problem you reported today is:

  * Have both the Fetch Shortcuts window and a file list window open.
  * Make the file list window active.
  * Right-click (control-click) on the shortcuts window, and choose Duplicate.
  * A second file list window opens.

  Is that correct? If so, I was filing that under "problems with the shortcut window contextual menu." I have seen this behavior and filed a report about it in our bug database. (What is supposed to happen when you choose Duplicate in the shortcuts window is that a new shortcut, identical to the original, is made.)

  If you are saying that you control-click on the file list and choose Duplicate, and a new file list window opens, that is the expected behavior: Fetch is duplicating the file/folder you control-clicked on (making a new copy of it), and to do that Fetch must open a second file list window.

  I hope that clarifies things, and if I have misunderstood, please let me know.

  There's no need to download a new copy of 5.3; we have not changed the version that is on the website since we first made it available several months ago. So what you have installed is identical to what we make available now. (When we make any changes to Fetch, we update the version number.)

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 04-08-2008).]

  Posted 15 years ago #