Fetch Softworks

Creating a folder for a client to transfer files to delete? (2 posts)

• Started 10 years ago by Lindsay
• Latest reply 10 years ago from Jim Matthews

• Lindsay Member

  I am trying to create a folder inside the ftp site for a client to transfer previously uploaded files for me to delete (they are now obsolete). When I click the "New Folder" icon, I get this:
  "Fetch could not create the folder 'Files to Delete' because the FTP server sent an unexpected response."
  Check the Fetch Transcript window for more information. Server responded: "Files to delete: Permission denied."

  Posted 10 years ago #

• Jim Matthews Administrator

  Hi,

  The server is saying that you don't have permission to create a folder at that location. You could perhaps create the folder in another location on the server, or else contact the server administrators to see if the permissions could be changed.

  Jim Matthews
  Fetch Softworks

  Posted 10 years ago #