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Data Connection closed (8 posts)

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  • Started 15 years ago by kasemonster
  • Latest reply 15 years ago from Jim Matthews
  • kasemonster Member

    This has just started happening about a month ago. It's only with one server. Fetch works fine for about the first 5 files I try to upload but then stops working. when I try transferring a file I get the message: "Server response: Data connection closed. receive file filename.html aborted."
    I'm putting the transcript below. Usually after this happens I can't upload a file for about an hour. The PASV button is not on as per the webmaster's initial instructions.

    Fetch 4.0.3 System 0x1015 Serial FETCHED001-WSR4-0D33 TR
    Connecting to ftp.brandonsoccer.com port 21 (4/1/03 11:50:24 AM)
    220 Serv-U FTP Server v4.0 for WinSock ready...
    ADAT
    530 Not logged in.
    USER 1306-bsc
    331 User name okay, need password.
    PASS
    230 User logged in, proceed.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB': command not understood.
    CWD brandonsoccer.com/www/storm
    250 Directory changed to /brandonsoccer.com/www/storm
    PWD
    257 "/brandonsoccer.com/www/storm" is current directory.
    PORT 4,33,222,137,12,197
    200 PORT Command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    drw-rw-rw- 1 user group 0 Apr 1 11:31 .
    drw-rw-rw- 1 user group 0 Apr 1 11:31 ..
    drw-rw-rw- 1 user group 0 Mar 10 10:36 LOGIN
    d--------- 1 user group 0 Mar 10 14:43 _private
    drw-rw-rw- 1 user group 0 Mar 10 10:36 _vti_cnf
    -rw-rw-rw- 1 user group 8283 Mar 28 11:16 april.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 bigimg
    -rw-rw-rw- 1 user group 0 Apr 1 11:39 calendar.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 calimg
    -rw-rw-rw- 1 user group 7642 Feb 28 02:18 directions.asp
    -rw-rw-rw- 1 user group 3217 Feb 28 02:18 global.asa
    -rw-rw-rw- 1 user group 1960 Feb 28 02:18 glossary.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 guestbook
    -rw-rw-rw- 1 user group 204 Mar 10 12:47 guestlog.htm
    -rw-rw-rw- 1 user group 5405 Apr 1 11:32 index.html
    -rw-rw-rw- 1 user group 0 Apr 1 11:32 july.html
    -rw-rw-rw- 1 user group 8055 Mar 27 10:01 june.html
    -rw-rw-rw- 1 user group 5911 Mar 2 22:02 leasea.html
    drw-rw-rw- 1 user group 0 Mar 27 08:27 mainimg
    -rw-rw-rw- 1 user group 8415 Mar 27 09:54 march.html
    -rw-rw-rw- 1 user group 0 Apr 1 11:32 may.html
    -rw-rw-rw- 1 user group 8669 Feb 28 02:18 members.asp
    drw-rw-rw- 1 user group 0 Mar 10 10:36 memimg
    -rw-rw-rw- 1 user group 6270 Feb 28 02:18 news.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 photoimg
    -rw-rw-rw- 1 user group 5713 Feb 28 02:18 photos.html
    -rw-rw-rw- 1 user group 6235 Mar 10 14:43 rcup.html
    -rw-rw-rw- 1 user group 8964 Feb 28 02:18 roster.asp
    drw-rw-rw- 1 user group 0 Mar 10 10:36 rostimg
    -rw-rw-rw- 1 user group 9937 Feb 28 02:18 schedule.asp
    drw-rw-rw- 1 user group 0 Mar 10 10:36 seasimg
    -rw-rw-rw- 1 user group 0 Apr 1 11:34 season.html
    -rw-rw-rw- 1 user group 43297 Mar 10 14:43 stats.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 statsimg
    -rw-rw-rw- 1 user group 5680 Feb 28 02:19 team.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 teamimg
    -rw-rw-rw- 1 user group 13349 Mar 2 22:02 tourney.html
    226 Transfer complete.
    PORT 4,33,222,137,143,196
    200 PORT Command successful.
    STOR calendar.html
    150 Opening ASCII mode data connection for calendar.html.
    426 Data connection closed, receive file calendar.html aborted.
    ftp_store_close: -30000 (state == RPUT_CLOSING)
    ABOR
    500 '<caron>ABOR': command not understood.

    Posted 15 years ago #

  • Jim Matthews Administrator

    Are the results the same with the PASV box checked?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 15 years ago #

  • kasemonster Member

    When I checked the PASV box it only got to the first
    257 "/brandonsoccer.com/www/storm" is current directory.
    line and then it wouldn't finish.
    I unchecked the box and it worked fine...no problems ( i uploaded around 10 different files). I saved the Transcript in case you wanted that as well.

    Posted 15 years ago #

  • Jim Matthews Administrator

    Perhaps the server is behind a firewall, which prevents use of PASV.

    So the remaining mystery is why transfers fail occasionally. The next step for trouble-shooting that problem would be to collect a packet trace, which involves some familiarity with the OS X command line. Alternatively, you could try a different program to see if it worked better than Fetch in this circumstance.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 15 years ago #

  • kasemonster Member

    okay, it's been working fine till about five minutes ago...it did the first 4 files fine and then freaked out....here's the transcript:

    Fetch 4.0.3 System 0x1015 Serial FETCHED001-WSR4-0D33 TR
    Connecting to ftp.brandonsoccer.com port 21 (4/3/03 10:26:09 AM)
    220 Serv-U FTP Server v4.0 for WinSock ready...
    ADAT
    530 Not logged in.
    USER 1306-bsc
    331 User name okay, need password.
    PASS
    230 User logged in, proceed.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB': command not understood.
    CWD brandonsoccer.com/www/storm
    250 Directory changed to /brandonsoccer.com/www/storm
    PWD
    257 "/brandonsoccer.com/www/storm" is current directory.
    PORT 4,33,222,107,130,197
    200 PORT Command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    drw-rw-rw- 1 user group 0 Apr 1 14:45 .
    drw-rw-rw- 1 user group 0 Apr 1 14:45 ..
    drw-rw-rw- 1 user group 0 Mar 10 10:36 LOGIN
    d--------- 1 user group 0 Mar 10 14:43 _private
    drw-rw-rw- 1 user group 0 Apr 1 14:45 _vti_cnf
    drw-rw-rw- 1 user group 0 Mar 10 10:36 bigimg
    -rw-rw-rw- 1 user group 8409 Apr 2 22:26 calendar.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 calimg
    -rw-rw-rw- 1 user group 7642 Feb 28 02:18 directions.asp
    -rw-rw-rw- 1 user group 3217 Feb 28 02:18 global.asa
    -rw-rw-rw- 1 user group 1960 Feb 28 02:18 glossary.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 guestbook
    -rw-rw-rw- 1 user group 204 Mar 10 12:47 guestlog.htm
    -rw-rw-rw- 1 user group 5062 Apr 3 10:02 index.html
    -rw-rw-rw- 1 user group 8119 Apr 1 13:54 july.html
    -rw-rw-rw- 1 user group 8077 Apr 1 13:51 june.html
    -rw-rw-rw- 1 user group 5911 Mar 2 22:02 leasea.html
    drw-rw-rw- 1 user group 0 Mar 27 08:27 mainimg
    -rw-rw-rw- 1 user group 8437 Apr 2 22:27 may.html
    -rw-rw-rw- 1 user group 8669 Feb 28 02:18 members.asp
    drw-rw-rw- 1 user group 0 Apr 3 10:24 memimg
    -rw-rw-rw- 1 user group 6270 Feb 28 02:18 news.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 photoimg
    -rw-rw-rw- 1 user group 5713 Feb 28 02:18 photos.html
    -rw-rw-rw- 1 user group 6235 Mar 10 14:43 rcup.html
    -rw-rw-rw- 1 user group 8964 Feb 28 02:18 roster.asp
    drw-rw-rw- 1 user group 0 Mar 10 10:36 rostimg
    -rw-rw-rw- 1 user group 9937 Feb 28 02:18 schedule.asp
    drw-rw-rw- 1 user group 0 Mar 10 10:36 seasimg
    -rw-rw-rw- 1 user group 3883 Apr 1 13:34 season.html
    -rw-rw-rw- 1 user group 43297 Mar 10 14:43 stats.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 statsimg
    -rw-rw-rw- 1 user group 5680 Feb 28 02:19 team.html
    drw-rw-rw- 1 user group 0 Mar 10 10:36 teamimg
    -rw-rw-rw- 1 user group 13349 Mar 2 22:02 tourney.html
    226 Transfer complete.
    CWD memimg
    250 Directory changed to /brandonsoccer.com/www/storm/memimg
    PWD
    257 "/brandonsoccer.com/www/storm/memimg" is current directory.
    PORT 4,33,222,107,143,155
    200 PORT Command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    drw-rw-rw- 1 user group 0 Apr 3 10:25 .
    drw-rw-rw- 1 user group 0 Apr 3 10:25 ..
    drw-rw-rw- 1 user group 0 Mar 10 10:36 _vti_cnf
    -rw-rw-rw- 1 user group 3186 Feb 28 02:11 board.gif
    -rw-rw-rw- 1 user group 817 Feb 28 02:11 bottom.gif
    -rw-rw-rw- 1 user group 16404 Feb 28 02:11 britt.jpg
    -rw-rw-rw- 1 user group 2592 Feb 28 02:11 dir.gif
    -rw-rw-rw- 1 user group 3449 Feb 28 02:11 gsched.gif
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PORT 4,33,222,107,72,128
    200 PORT Command successful.
    STOR dailyfoot.gif
    150 Opening BINARY mode data connection for dailyfoot.gif.
    226 Transfer complete.
    Upload complete at 4/3/03 10:26:15 AM
    PORT 4,33,222,107,249,127
    200 PORT Command successful.
    STOR schedule.gif
    150 Opening BINARY mode data connection for schedule.gif.
    226 Transfer complete.
    Upload complete at 4/3/03 10:26:17 AM
    PORT 4,33,222,107,34,61
    200 PORT Command successful.
    STOR directions.gif
    150 Opening BINARY mode data connection for directions.gif.
    226 Transfer complete.
    Upload complete at 4/3/03 10:26:20 AM
    PORT 4,33,222,107,219,38
    200 PORT Command successful.
    STOR roster.gif
    150 Opening BINARY mode data connection for roster.gif.
    426 Data connection closed, receive file roster.gif aborted.
    ftp_store_close: -30000 (state == RPUT_CLOSING)
    ABOR
    500 '<caron>ABOR': command not understood.

    what am i doing wrong?

    Posted 15 years ago #

  • Jim Matthews Administrator

    I doubt that you are doing anything wrong; it's probably a problem with the server, Fetch, or the network in between. Do you want to try collecting a packet trace, or trying a different FTP client?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 15 years ago #

  • kasemonster Member

    how do i collect a packet trace...what other ftp programs are there?

    Posted 15 years ago #

  • Jim Matthews Administrator

    There are instructions for collecting a packet trace at http://developer.apple.com/qa/qa2001/qa1176.html . Basically, you want to run Terminal and type this command:

    sudo tcpdump -i en0 -s 0 -w DumpFile.dmp

    You will then be prompted for the computer's administrator password. When you want it to stop collecting traffic you would type Control-C; the packet trace would be stored in the file named DumpFile.dmp. Note that your FTP password will be captured.

    As for a different FTP client, you might try Transmit from Panic Software ( http://www.panic.com ) or Interarchy ( http://www.interarchy.com ).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 15 years ago #

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