Fetch Softworks

Disconncted (5 posts)

• Started 16 years ago by lyden
• Latest reply 16 years ago from lyden

• lyden Member

  Hi !

  I am having trouble uploading a "large" file (42mb) through Fetch!

  I have not run out of space

  (never had this error before)

  Here is the continuing error message : http://www.lyden.biz/misc/error.png

  Below is my Fetch Transcript:

  KD tonymc
  257 "tonymc" : The directory was successfully created
  CWD tonymc
  250 OK. Current directory is /domains/lyden.biz/html/customer/tonymc
  PWD
  257 "/domains/lyden.biz/html/customer/tonymc" is your current location
  PASV
  227 Entering Passive Mode (64,13,232,110,214,222)
  Making data connection to 64.13.232.110 port 55006
  LIST -al
  150 Accepted data connection
  drwxr-xr-x 2 117741 18520 2048 Mar 12 21:57 .
  drwxr-xr-x 8 117741 18520 2048 Mar 12 21:57 ..
  226-Options: -a -l
  226 2 matches total
  TYPE I
  200 TYPE is now 8-bit binary
  PASV
  227 Entering Passive Mode (64,13,232,110,197,248)
  Making data connection to 64.13.232.110 port 50680
  STOR Archive.zip
  150 Accepted data connection
  Unsuccessful transfer of Archive.zip (32,353,920/44,212,592 bytes, 17,825 bytes/sec, 30:15 elapsed) stopped at 3/12/08 11:28:05 PM (error: 2,-30014)
  ftp_store: 2,-30014 (state == PUT_SENDING)

  Posted 16 years ago #

• lyden Member

  I manage to solve it with this : http://www.fetchsoftworks.com/FetchWebHelp/Contents/Tutorial/ResumeUpload.html

  But I still don't understand why I couldn't upload ?

  Regards Lyden

  Posted 16 years ago #

• lyden Member

  Hi again

  Its just not possible to upload files larger than 40 MB ???

  Unless I use the ResumeUpload option.

  A bit frustrated!

  Regards Lyden

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Lyden,

  We're glad to hear the resume upload feature helped you finish your upload.

  There is no limitation in Fetch that prevents files larger than 40 MB from being uploaded.

  There may be some problem with how the server responds to uploads larger than 40 MB, or it may just be the result of occasional glitches on the server or in your network - the larger (and longer) an upload is, the more chance there is that a temporary glitch will happen and your transfer will be interrupted. Unfortunately neither of these is under our control.

  However, if you could send us a transcript the next time you encounter a dropped connection when uploading a large file, we'll take a look and see if we have any suggestions on ways to solve the problem.

  To send us a transcript, do the following:

  * After the error occurs, choose Fetch Transcript from the Window menu.
  * Copy the entire contents of the transcript window.
  * Send them in an email to:

  bugs at fetchsoftworks dot com

  Along with a short description of your problem.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• lyden Member

  Hi,

  Thank you Scott I will!

  [This message has been edited by lyden (edited 03-13-2008).]

  Posted 16 years ago #