Fetch Softworks

Download errors (5 posts)

• Started 17 years ago by Beck
• Latest reply 17 years ago from Beck

• Beck Member

  Downloaded files appear to be completely transfered with file size and date, but the file name is coming up as:

  pureftpd.437b81ba.89.0000 Accepted data connection

  ...and the file type is defaulted to 'document'.

  Anyone have some advice?
  Thanks!

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  Just to clarify - is this happening when you download files to your Macintosh, or when you upload files to the server?

  After you transfer a file and it gets the bad name, could you please choose Fetch Transcript from the Window menu, copy the contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• Beck Member

  Hi, Scott -
  This happens when I go to upload a file to the server.

  Here's the first 1/3 of the transcript. I was unable to paste the entire contents - I assume there is a character limitation on this reply window (?).
  Thanks again.

  Fetch 5.0.2 (5A664) running on Mac OS X 10.2.8 (6R73)
  StuffIt Engine 0x700, StuffIt SDK Version StuffIt version 7.0
  Partial serial FETCH5X001-3RUP-HNDT T
  Connecting to adeasel.com port 21 (11/16/05 11:16:32 AM)
  Connected to 70.84.113.242 port 21 (11/16/05 11:16:32 AM)
  220---------- Welcome to Pure-FTPd [TLS] ----------
  220-You are user number 1 of 50 allowed.
  220-Local time is now 11:09. Server port: 21.
  220 You will be disconnected after 15 minutes of inactivity.
  USER adeasel1
  331 User adeasel1 OK. Password required
  PASS
  230-User adeasel1 has group access to: adeasel1
  230 OK. Current restricted directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  PWD
  257 "/" is your current location
  TYPE A
  200 TYPE is now ASCII
  PASV
  227 Entering Passive Mode (70,84,113,242,170,229)
  LIST -al
  150 Accepted data connection
  drwx--x--x 17 32005 adeasel1 4096 Nov 16 11:09 .
  drwx--x--x 17 32005 adeasel1 4096 Nov 16 11:09 ..
  -rw-r--r-- 1 32005 adeasel1 100 Jun 30 22:52 .addon-installlog
  -rw------- 1 32005 adeasel1 0 Jun 30 23:00 .addonscgi-Coppermine
  -rw------- 1 32005 adeasel1 17 Sep 13 14:10 .contactemail
  drwx------ 2 32005 adeasel1 4096 Nov 7 17:20 .cpanel-datastore
  drwxr-xr-x 5 32005 adeasel1 4096 Apr 19 2005 .fantasticodata
  drwxr-xr-x 21 32005 adeasel1 4096 Nov 15 15:42 .htpasswds
  -rw------- 1 32005 adeasel1 14 Nov 15 19:14 .lastlogin
  -rw-r--r-- 1 32005 adeasel1 36 May 25 14:50 .mailboxlist
  drwx------ 3 32005 adeasel1 4096 Apr 19 2005 .neomail-katie
  drwx------ 2 32005 adeasel1 4096 May 2 2005 .neomail-maria
  drwx------ 2 32005 adeasel1 4096 May 14 2005 .neomail-nicolas.titze
  drwx------ 2 32005 adeasel1 4096 Nov 16 11:09 .spamassassin
  -rw-r--r-- 1 32005 adeasel1 0 Oct 20 15:43 .spamassassinenable
  -rw------- 1 32005 adeasel1 24 Sep 19 02:48 .spamkey
  drwx------ 2 32005 adeasel1 4096 Nov 16 10:42 .sqmaildata
  drwx------ 2 32005 adeasel1 4096 Jun 14 18:23 .trash
  drwxr-xr-x 3 32005 12 4096 Jul 13 17:56 etc
  drwxrwx--- 3 32005 12 4096 Jun 17 00:08 mail
  drwxr-xr-x 3 32005 adeasel1 4096 Apr 19 2005 public_ftp
  drwxr-x--- 68 32005 99 4096 Nov 15 15:01 public_html
  drwx------ 4 32005 adeasel1 4096 Apr 19 2005 ssl
  drwx------ 7 32005 adeasel1 4096 Apr 19 2005 tmp
  lrwxrwxrwx 1 32005 adeasel1 11 Apr 19 2005 www -> public_html

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  If you are using the Put button to upload files, is the "If a file already exists" pop-up menu set to "Pick a different name"?

  If so, does choosing "Replace existing file" instead for "If a file already exists" solve the problem?

  If it doesn't, could you please post the last 40-50 lines of the transcript (sorry about the character limit) instead?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• Beck Member

  That seems to do the trick - thanks, Scott.

  Posted 17 years ago #