Fetch Softworks

Downloaded Backup Files Are Missing From MBP (7 posts)

• Started 8 years ago by sharingsunshine
• Latest reply 8 years ago from sharingsunshine

• sharingsunshine Member

  I have an applescript to download backup files daily. Lately the downloads aren't showing up but your transcript shows they are backed up.

  I wonder if I can pm them to you because I don't want the db names on an open forum. Also, I can give you the complete applescript application too.

  This was working fine for many months and then just quit being reliable there are a few files that show up in the finder but the rest don't.

  tell application "Fetch"
  activate
  with timeout of 3600 seconds
  make new transfer window at beginning with properties {hostname:"x.x.x.x.", username:"username here", password:"enter password here", initial folder:"file location here", authentication:SFTP, encrypt:true}
  open remote folder "same as initial folder"
  download remote file "1.gz"
  download remote file "2.gz"
  download remote file "3.gz"
  download remote file "4.gz"
  end timeout
  end tell

  I have changed the file names on purpose. I am using Fetch 5.7.5

  Thanks,

  Edited 8 years ago #

• Jim Matthews Administrator

  Hi,

  You might want to check the Download folder setting in the Download section of Preferences. That's where the files should be downloaded. If you don't see the files appearing there when you run the script I would enter the name of a missing file in Spotlight and see if you can find it elsewhere on your computer.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• sharingsunshine Member

  Thanks for getting back to me. I did both of those suggestions before I posted this question. I even used the find command on terminal and nothing showed but your transcript says they are there if I am reading it correctly.

  Do you have a way I can send you the transcript and the script to see if anything is incorrect. If they aren't incorrect then is there a way to determine if the hard disk is loosing them?

  The Folder for downloads is working because it seems 5 out of 10 files are getting written to that folder.

  Posted 8 years ago #

• Jim Matthews Administrator

  Yes, you can send the transcript to bugs@fetchsoftworks.com .

  Also send the name of a file or two that aren't showing up.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• sharingsunshine Member

  Hi Jim,

  I will be glad to send the information but the transcript is gone until it runs again this afternoon. I have the debug menu available is there any other logging that should be done?

  Once it runs I will send you the details.

  Thanks,

  Posted 8 years ago #

• Jim Matthews Administrator

  If you'd like me to look at it sooner you can send me your Fetch.log file. To find Fetch.log:

  1) Choose Go to Folder… from the Go menu in the Finder
  2) Enter:

  ~/Library/com.fetchsoftworks.Fetch/Logs

  and click Go

  I'll take a look and see what I can figure out.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• sharingsunshine Member

  That's a great idea. I have just sent it.

  Posted 8 years ago #