Fetch Softworks

Dropped connection while requesting list of files (4 posts)

• Started 13 years ago by Brian
• Latest reply 13 years ago from Scott McGuire

• Brian Member

  A few weeks ago Fetch stopped working for me. My webmaster tells me he hasn;t changed anything so I'm stuck. Here is my transcript. It fails right after ftp_list command. Thanks for you help, B.

  Fetch 5.5.3 (5E778) Intel running on Mac OS X 10.5.8 (9L31a) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-784E-WQCJ T
  Connecting to www.screentime.com port 21 (Mac OS X firewall is allowing connections) (12/14/09 12:54 PM)
  Connected to 63.196.131.114 port 21 (12/14/09 12:54 PM)
  220 ProFTPD 1.2.4 Server (ProFTPD) [ns2.cobalt60.com]
  USER admin
  331 Password required for admin.
  PASS
  230 User admin logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/home/sites/home/users/admin" is current directory.
  MACB ENABLE
  500 MACB not understood.
  CWD /home/sites/home/web/
  250 CWD command successful.
  PWD
  257 "/home/sites/home/web" is current directory.
  TYPE A
  200 Type set to A.
  PASV
  227 Entering Passive Mode (192,168,10,10,16,99).
  Making data connection to 63.196.131.114 port 4195
  ABOR
  226 Abort successful
  PORT 192,168,1,51,217,97
  200 PORT command successful.
  LIST -al
  ftp_list: 2,-30014 (state == GETTING_LIST)
  QUIT

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi Brian,

  Please try the following to see if it fixes the problem:

  * Go to the Fetch menu, and choose Preferences.
  * Click the Miscellaneous tab.
  * Uncheck the "Use 'LIST -al' command to reveal hidden files" checkbox.

  Does that help? If not, please let us know.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• Brian Member

  That didn;t work but I did get it working. I changed from FTP to SFTP and it works like a champ. Thanks for your help. B.

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi Brian,

  You're welcome and we're glad to hear you found a solution. In general it's a good idea to use SFTP if the server supports it anyway!

  Please let us know if you have further questions or run into a new problem.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #