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Edu Lincensing on Multi-User Macs (5 posts)

  • Started 1 week ago by Zack
  • Latest reply 1 week ago from Zack
  • Zack Member

    My department has over 200 Macs and all of them have Fetch installed. We discovered that students are being prompted for a license key when they log on with their single sign on accounts. On the admin profile, Fetch is licensed and it does not ask for a key but every other user gets the prompt. I looked up the documentation and it seems to say to copy the plist from the library folder (where it is licensed) to the other users' library folders. This doesn't seem feasible for 200 computers and 3000 users.

    Am I missing something here? Is there a better way to go about getting Fetch onto these machines where it doesn't prompt every new user for a license key?

    Posted 1 week ago #

  • Jim Matthews Administrator

    Hi,

    Have you tried installing the license key in /Library/Preferences ?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 week ago #

  • Zack Member

    thanks for the quick response Jim.

    I'll try that. Will that require users to navigate to that location to license on their profile as well?

    Posted 1 week ago #

  • Jim Matthews Administrator

    No, it shouldn't require users to do anything special. Fetch should spot the license information there, and then run as licensed.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 week ago #

  • Zack Member

    Thanks Jim!

    Posted 1 week ago #

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