Fetch Softworks

Erro: File transfer server has shut down (10 posts)

• Started 11 years ago by Hugo
• Latest reply 10 years ago from Rob

• Hugo Member

  I am running Fetch 4.0.3
  Its been working great for years and just a few days ago
  all my web servers that are on Yahoo. give me this message
  Error: the file transfer server has shut down.

  How can I fix this? please help

  All my other web hosts not on Yahoo work just fine
  its only Yahoo.

  Posted 11 years ago #

• Hugo Member

  This is the message in the Fetch Transcript window.

  220-Local time is now 13:08. Server port: 21.
  220-This is a private system - No anonymous login
  220 You will be disconnected after 5 minutes of inactivity.
  ADAT
  500 This security scheme is not implemented
  USER eugene.sacco@yahoo.com
  421 Sorry, cleartext sessions are not accepted on this server.
  Connecting to ftp.pasadenalegionfamily.com port 21 (2/27/13 1:11:21 PM)
  220-Welcome to the Yahoo! Web Hosting FTP server
  220-Need help? Get all details at:
  220-http://help.yahoo.com/help/us/webhosting/gftp/
  220-
  220-No anonymous logins accepted.
  220-Yahoo!
  220-Local time is now 13:11. Server port: 21.
  220-This is a private system - No anonymous login
  220 You will be disconnected after 5 minutes of inactivity.
  ADAT
  500 This security scheme is not implemented
  USER eugene.sacco@yahoo.com
  421 Sorry, cleartext sessions are not accepted on this server.

  Posted 11 years ago #

• Jim Matthews Administrator

  Hi,

  Yahoo! has started requiring FTPS, also known as FTP with TLS/SSL, for their web hosting customers. Fetch 4.0.3 does not support FTPS, so I would recommend downloading a newer version of Fetch from http://fetchsoftworks.com/fetch/download (I'd download the newest version that will work on your Mac).

  When you connect with a newer version of Fetch, set the "Connect using:" menu to "FTP with TLS/SSL" rather than just "FTP". That should fix the problem.

  Please let me know if you have any questions.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• Hugo Member

  Jim,

  thank you for your help I upgraded my Fetch yesterday and it was working instantly.. I just love Fetch you guys rock!!!

  Have a good one your happy customer
  Hugo

  Posted 11 years ago #

• Jim Matthews Administrator

  Glad to hear it!

  Posted 11 years ago #

• Bonnie Member

  Jim,

  Thank you SO much for posting this solution! Worked perfectly!!!!

  Bonnie

  Posted 10 years ago #

• Rob Member

  I just upgraded to 5.3.1 because I read above that my old version 4.0.3 does not support the TLS/SSL now required by Yahoo. I am using Mac OS 10.3.9, so I downloaded and paid for version 5.3.1; however, TLS/SSL is ghosted out and not available as an option. Help!!!

  Posted 10 years ago #

• Jim Matthews Administrator

  Hi,

  Fetch 5.3.1's TLS/SSL support requires Mac OS X 10.4. I would be happy to refund your upgrade fee, if you are not able to upgrade to 10.4.

  I don't know of any current FTP clients that support Mac OS X 10.3.9, but you might try an old version of Transmit or Cyberduck (e.g. http://update.cyberduck.ch/Cyberduck-2.8.5.dmg).

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 10 years ago #

• Hugo Member

  Jim, thanks for the reply... I actually resolved it when I upgraded my fetch software... Its working great once again ;)

  Posted 10 years ago #

• Rob Member

  No worries about the upgrade fee Jim, and I will give Cyberduck a try. Thanks.

  Posted 10 years ago #