Fetch Softworks

ERROR -1 (5 posts)

• Started 16 years ago by Cheetara03
• Latest reply 16 years ago from Jim Matthews

• Cheetara03 Member

  Fetch was working fine, then one day I came to work and it gave me an "Error -1" message when trying to connect to my server.

  I have two macs here, both have fetch. One can connect fine and one gets the error message. My server is not down. The other computer can connect to it. I have not changed any preferences.

  I am not able to connect to ftp.softworks.com.

  Here is my transcript:

  Fetch 4.0.3 System 0x1044 Serial FETCHFL001-JXF0-917A TR
  Connecting to 72.3.245.104 port 21 (8/2/06 9:17:25 AM)
  Connecting to eastcoastads.com port 21 (8/2/06 9:17:36 AM)
  Connecting to eastcoastads.com port 21 (8/2/06 9:19:07 AM)
  Connecting to eastcoastads.com port 21 (8/2/06 9:19:12 AM)
  Connecting to 72..3.245.104 port 21 (8/2/06 9:19:31 AM)
  Connecting to 72.3.245.104 port 21 (8/2/06 9:19:36 AM)
  Connecting to 72.3.245.104 port 21 (8/2/06 9:19:50 AM)
  Connecting to 72.3.245.104 port 21 (8/2/06 9:19:54 AM)
  Connecting to 72.3.245.104 port 21 (8/2/06 9:21:17 AM)
  Connecting to 72.3.245.104 port 21 (8/2/06 9:25:37 AM)
  Connecting to 72.3.245.104 port 21 (8/2/06 9:30:49 AM)
  Connecting to 72.3.245.104 port 21 (8/2/06 9:31:39 AM)
  Connecting to ftp.softworks.com port 21 (8/2/06 9:33:15 AM)

  Please help!

  Posted 16 years ago #

• Cheetara03 Member

  In my preferences:

  Under firewall I have Proxy type NONE
  and PASV is checked

  Posted 16 years ago #

• Cheetara03 Member

  Also in my Mac OS X System Preferences, under Sharing and Firewall if it says "Firewall Off"

  Posted 16 years ago #

• Cheetara03 Member

  I have now downloaded Fetch 5.1

  SAME PROBLEM!!!!

  Here is the new transcript:

  Fetch 5.1 (5B286) PowerPC running on Mac OS X 10.4.4 (8G32) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-3YLS-PH73 T
  Connecting to eastcoastads.com port 21 (OS X firewall is off) (8/2/06 10:52:20 AM)
  Connecting to eastcoastads.com port 21 (OS X firewall is off) (8/2/06 10:52:31 AM)
  Connecting to 72.3.245.104 port 21 (OS X firewall is off) (8/2/06 10:52:51 AM)

  This time I am able to connect to ftp.fetchsoftworks.com

  Im at the end of my rope with this program

  [This message has been edited by Cheetara03 (edited 08-02-2006).]

  Posted 16 years ago #

• Jim Matthews Administrator

  Make sure that you're connecting to the correct IP address or hostname. I wasn't able to connect to any of the ones in your transcript, which suggests that they aren't correct. For example, ftp.softworks.com should be ftp.fetchsoftworks.com.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 16 years ago #