Fetch Softworks

Error -1 (2 posts)

• Started 15 years ago by DKZ
• Latest reply 15 years ago from Scott McGuire

• DKZ Member

  When I try to connect to my ftp site I get this error -1 message. It only happens on one of my sites.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  An error -1 message means that Fetch cannot find the server you are trying to connect to. This happens either because there's a problem with the server and it's not responding to FTP requests, or there is an error in the information you're entering into the hostname field in Fetch (so that Fetch is trying to connect to a non-existent server).

  You should contact the folks who run the server, verify the hostname you should use to connect to that server (perhaps it's changed), and ask them to make sure that the server is still working correctly (sometimes servers go offline unexpectedly).

  Please let us know if you still have further questions after talking to them.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #