Fetch Softworks

Error... (5 posts)

• Started 20 years ago by Marg
• Latest reply 20 years ago from Marg

• Marg Member

  Hi...
  I am trying to upload 2 small graphics to amazon. When I do I get this message... (Error: the server does not believe you have permission to take that action.)
  I am using the correct ftp address, user name and password. I use an iMac with system 9.1. This is my first time and I am using the trial version to see if it is right for me. Thanks for any help, Marg.

  [This message has been edited by Marg (edited 01-11-2003).]

  Posted 20 years ago #

• Jim Matthews Administrator

  Could you post the contents of the Fetch Transcript window after you get the error message? It should contain clues. Choose "Fetch Transcript" from the Window menu to reveal the transcript window.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• Marg Member

  Originally posted by JimMatthews:

  Could you post the contents of the Fetch Transcript window after you get the error message? It should contain clues. Choose "Fetch Transcript" from the Window menu to reveal the transcript window.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Here goes!
  Fetch 4.0.3 System 0x910 Expires 01/26/2003 TR
  Connecting to ftp.amazon.com port 21 (1/13/03 10:33:57 AM)
  220-----------------------------
  220-Welcome to the Amazon.com FTP Server.
  220-By submitting materials to us, you agree to the terms of the Limited License
  220-Grant including but not limited to the warranty that you have full authority
  220-to grant the licenses for the submitted materials. A copy of the Limited
  220-License Grant can be found at:
  220-http://www.amazon.com/exec/obidos/subst/partners/publishers/appendixb.html
  220-----------------------------
  220-
  220 ftp-101.amazon.com FTP server (squirrel ftp server 1.2a) ready.
  USER tunes
  331 Password required for tunes.
  PASS
  230 User tunes logged in. Access restrictions apply.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/tunes/incoming" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood.
  PWD
  257 "/tunes/incoming" is current directory.
  PASV
  227 Passive mode entered (207,171,178,134,184,196)
  LIST
  150 Opening ASCII mode data connection for /bin/ls.
  226 Transfer complete.
  PWD
  257 "/tunes/incoming" is current directory.
  PWD
  257 "/tunes/incoming" is current directory.
  CWD /tunes
  250 CWD command successful.
  PWD
  257 "/tunes" is current directory.
  PASV
  227 Passive mode entered (207,171,178,134,186,191)
  LIST
  150 Opening ASCII mode data connection for /bin/ls.
  226 Transfer complete.
  TYPE I
  200 Type set to I.
  PASV
  227 Passive mode entered (207,171,178,134,178,169)
  STOR 735885179724.jpg
  553 735885179724.jpg: Permission denied.
  ftp_store_setup: -30008 (state == PUT_SETTING_UP)
  ABOR
  225 ABOR command successful.
  PASV
  227 Passive mode entered (207,171,178,134,180,52)
  STOR 735885179724.jpg
  553 735885179724.jpg: Permission denied.
  ftp_store_setup: -30008 (state == RPUT_SETTING_UP)
  ABOR
  225 ABOR command successful.

  Thanks, Marg.

  Posted 20 years ago #

• Jim Matthews Administrator

  It looks like you're trying to upload to the "tunes" directory, but you don't have permission to do that. You should probably upload into the "incoming" directory.

  Let me know if that doesn't work,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• Marg Member

  Yes, that was it. I did what you said and it worked! Just getting used to the program.
  Thank you for your help! Marg.

  Posted 20 years ago #