Fetch Softworks

Error -21447415734 (4 posts)

• Started 13 years ago by TeGo
• Latest reply 13 years ago from Scott McGuire

• TeGo Member

  What is error #: -2147415734 on the Mac platform?

  I recently migrated my data from an old hard drive to a new one. There are two FTP sites that I use with regularity. One of them works, the other does not. I have checked my settings and passwords for the FTP site, and they are correct. Tried trashing prefs, that didn't work. Ran First Aid on Keychain; no luck. Repaired regular permissions. Ditto.

  I'm stumped ... any ideas?

  Am running Mac OS 10.5.7; Fetch 5.3.1

  We are crazy about Fetch at our office. Kudos for a fine program. Thanks in advance for suggestions.

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi,

  That error does indicate a problem with the Mac OS X keychain. I realize you said that you ran first aid on the Keychain, but could you please do that again, following these exact steps?

  * Quit Fetch, if it's running.
  * Open the Keychain Access application, which is in the Utilities folder inside your Applications folder.
  * Go to the Keychain Access menu, and choose Preferences.
  * Click on the "First Aid" tab.
  * Make sure both "Synchronize login keychain password" and "Set login keychain as default" are checked.
  * Then go to the Keychain Access menu, and choose Keychain First Aid.
  * In the password field of the Keychain First Aid window, enter your Mac OS X admin password (this should be the same as your Mac OS X login password).
  * Click the Repair radio button.
  * Click the Start button.
  * Once it's done, close the Keychain First Aid window.
  * Restart your Macintosh.

  Then try Fetch again.

  If that doesn't help, let us know and we can try some other things.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• TeGo Member

  Thank you, Scott. Problem solved:)

  I appreciate how quickly you responded. You guys are the best.

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi,

  You're welcome - we're glad to hear the problem is fixed!

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #