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Error -3155 (14 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 17 years ago by cserrano
  • Latest reply 16 years ago from Jim Matthews
  • cserrano Member

    Recently I have not been able to log onto any addresses. I get several different excuses: "user unable to log on" "Error -3155" "might be too busy" or just the dog running and going nowhere fast. As I understand, this could be a Open Transport problem. I updated to Open Transport 2.6 but that didn't seem to help. I'm on OS9.0 so I updated to 9.1 with disastrous results. The OTGlobLib went bye-bye and I had major extension conflicts with many applications on my drive. So, what now? I do have to go through a proxy server, but supposedly the settings are all correct, according to our administrator. I can get email and get out on the internet just fine. Can you help me? Thanks.

    Posted 17 years ago #

  • Jim Matthews Administrator

    That sounds like a bunch of problems, so lets try to take them one at a time. Can you post a transcript of an attempt to connect to the server you're most interested in using?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 17 years ago #

  • cserrano Member

    Thanks for your reply. It seems that I fixed it anyway. I had to reinstall my OS9 software and then I updated Open Transport to 2.6 (still not the latest, but it's OK). Then I reset the settings in fetch and now it seems to be working. I hope it lasts. If not, you'll be hearing from me. Thanks again.

    Posted 17 years ago #

  • greenpublisher Member

    Help! I'm experiencing the -3155 error too. What do I do?

    Posted 16 years ago #

  • Jim Matthews Administrator

    Is this a new problem? Can you post a transcript?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 16 years ago #

  • greenpublisher Member

    Yes, this is a new problem. I'm not sure what you mean by transcript, but I'll describe what happened:

    I wanted to establish an ftp connection with an outside host. On my G4 Mac (OS 9.0.4) I opened the New Connection window in Fetch 3.0.3 and entered the Host, User ID and Password from my outside host (he said I didn't need to enter anything in Directory). When I clicked OK, all I got was the -3155 error message.

    My outside host got these results when he FTPed from a DOS Window on his PC:

    C:>ftp 198.173.20.112
    Connected to 198.173.20.112.
    220 ProFTPD 1.2.0 Server (Welcome!) [suse2.infinitehost.com]
    User (198.173.20.112:()none)): informinc
    331 Password required for informinc.
    Password:
    230 User informinc logged in.
    ftp>

    Does this clarify what my problem is?

    Posted 16 years ago #

  • Jim Matthews Administrator

    The transcript is displayed in the Fetch Transcript window, which you can open from the Window menu.

    Are you connecting through a proxy server?

    Jim Matthews
    Fetch Softworks

    Posted 16 years ago #

  • greenpublisher Member

    I'm not sure about the proxy server -- I will check.

    When I tried the connection just now, the transport window said:
    Connecting to 198.173.20.112 port 21 (8/10/01 19:03:30)

    Posted 16 years ago #

  • greenpublisher Member

    yes, it is a proxy server. Why does this make a difference? (excuse my ignorance.)

    Posted 16 years ago #

  • Jim Matthews Administrator

    You will probably need to configure Fetch to use the proxy server. Do you know what kind of proxy server it is, or what its name or Internet address is?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 16 years ago #

  • greenpublisher Member

    The address of our proxy server is 207.226.253.3. I'm not sure to answer your question of what kind of server it is -- do you mean brand name?

    I hope this is enough information...please let me know if not.

    Posted 16 years ago #

  • Jim Matthews Administrator

    Yes, I mean the name of the software or hardware that implements the proxy server. One example is Microsoft Proxy 2.0 for Windows NT Server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 16 years ago #

  • greenpublisher Member

    Jim, thanks for your patience: here is the info on our proxy server.

    proxy server 2.0 on winnt4.0 using port 80

    Posted 16 years ago #

  • Jim Matthews Administrator

    I would recommend reading this item in the Fetch FAQ: http://fetchsoftworks.com/Support/faq.html#how9 . Let me know if that does not help.

    Jim Matthews
    Fetch Softworks

    Posted 16 years ago #

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