Fetch Softworks

ERROR -3260 (6 posts)

• Started 22 years ago by frank
• Latest reply 22 years ago from Jim Matthews

• frank Member

  I recently switched my ISP and now I'm having problems with some of my ftp contacts. I can login but I can't get a directory list, this is the message I get -
  LIST
  150 Opening data connection for directory list.
  ftp_list: -3260

  I tried passive mode but no luck. This only happens with a few ftp contacts.
  Can anyone help me?
  Thanks

  Posted 22 years ago #

• Jim Matthews Administrator

  That error means that a connection attempt was refused. I can't tell if the connection is being refused by the server or by your Mac, because the transcript did not include the PORT or PASV command that comes before the LIST command. Could you post a couple transcripts that include those commands, one in passive mode and one not?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 22 years ago #

• frank Member

  Thanks Jim,
  Here are the transcripts:
  ---------------------------
  230 User logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  PASV
  227 Entering Passive Mode (XXX,XX,XXX,XX,XX,XXX).
  LIST
  150 Opening data connection for directory list.
  ftp_list: -3260
  ----------------------------------
  230 User logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  PORT XXX,XXX,X,X,XXX,XXX
  200 Port command successful.
  LIST
  150 Opening data connection for directory list.
  ---THE DOG JUST KEEPS RUNNING HERE
  --------------------------------------
  I hope these will help.
  Thanks again.

  Posted 22 years ago #

• Jim Matthews Administrator

  That looks like a firewall or Network Address Translation problem. Do you know if your ISP has a firewall?

  Posted 22 years ago #

• frank Member

  Yes, they do have a firewall. Is there any way to fix this?

  Posted 22 years ago #

• Jim Matthews Administrator

  I would ask them what sort of provisions they have for FTP through their firewall. Fetch 4.0 supports the major kinds of FTP proxy server, and uses the same terminology for types of proxy servers as the Windows FTP client WS_FTP (which your ISP may be more familiar with).

  Posted 22 years ago #