Fetch Softworks

error -39 (5 posts)

• Started 21 years ago by Peter
• Latest reply 21 years ago from Jim Matthews

• Peter Member

  Hello,

  I purchased a license to Fetch 4.0.1 and downloaded the program to my desktop. When it was finished downloading the Vise icon came up on my desktop, but the program would not begin installation. Rather, the following screen came up...

  "The application program 'Fetch 4.0.1 Store Installer' could not be opened, because an error of type -39 occurred."

  I reinstalled my system software 0S9.0 and the above window continues to come up and I can not proceed.

  How do I rectify this so can I start using Fetch?

  Peter

  Posted 21 years ago #

• Jim Matthews Administrator

  That error indicates that the download did not complete successfully. I would recommend downloading another copy of Fetch from http://getfetch4.com.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• Peter Member

  Thank you Jim. I downloaded Fetch 4.0.1 from the recommedend site and everything is a go at the moment. :)

  thank you for your time,
  Peter Mitchell

  Posted 21 years ago #

• TashAcres Member

  Hi Jim
  You helped out on another guys problems with downloading the Fetch Installer and I was hoping you may be able to help me too!
  I've tried your suggetsion of going to getfetch and the same problem occurs - the download doen't seem to complete. What can I do??
  Thanks

  Posted 21 years ago #

• Jim Matthews Administrator

  You might try using a different browser. I've had a number of reports of problems with AOL's browser, but those users were able to download Fetch using alternatives.

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #