Fetch Softworks

error (4 posts)

• Started 9 years ago by lollipop
• Latest reply 9 years ago from Jim Matthews

• lollipop Member

  hi i recently tried to download an import/export tool, there was an error in it
  Parse error: syntax error, unexpected '<' in /customers/9/e/6/offthehanger.co.uk/httpd.www/admin/view/template/common/header.tpl on line 122
  when i try and edit the file it says mac os error 1712.
  Do you no how to solve this.?the person who was helping is on holiday and i cant get into my orders.
  thanks

  Posted 9 years ago #

• Jim Matthews Administrator

  Hi,

  What version of Fetch are you using, and what program are you using to edit the file?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• lollipop Member

  hi im using

  version 5.7.3 fetch mac os x. I have text edit as the programme? i have tried to solve it and now the error is Error: Could not load template /customers/9/e/6/offthehanger.co.uk/httpd.www/admin/view/template/common/header.tpl!

  Thanks

  Posted 9 years ago #

• Jim Matthews Administrator

  Hi,

  That sounds like an error from your website, rather than from Fetch. I would recommend contacting the developer of your website for further assistance.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #