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error copying file to folder on server (4 posts)

  • Started 15 years ago by pixelart
  • Latest reply 15 years ago from Jim Matthews
  • pixelart Member

    Hi,
    Using Fetch I have just tried to copy the file named below into a directory called "data" which is part of the WebYep CMS system I have uploaded to the server being used. The file previously existed in the folder but seems to have disappeared after it was modified via the CMS. I have never had this problem before on any server I have the same CMS installed on, just this one which a client insists I use.

    "Fetch could not put "56-rt-SBHtext" because the FTP server encountered an error accessing a file or folder

    If you entered a file name, folder name, or URL, check that it is correct.
    Server responded: "56-rtSBHtext: No such file or directory"

    I would be grateful of any advice.

    Richard

    Posted 15 years ago #

  • Jim Matthews Administrator

    Hi,

    Could you try again, and then choose "Fetch Transcript" from the Window menu and post the contents of that window? That information should help me figure out what is going on.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 15 years ago #

  • pixelart Member

    Hi,
    here is a copy the Fetch Transcript

    Fetch 5.3 (5D161) Intel running on Mac OS X 10.5.1 (9B18) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-Z8XY-RUUB T
    Connecting to ftp.legend.co.uk port 21 (Mac OS X firewall is limiting connections to specific applications) (23/11/07 20:30:50)
    Connected to 62.69.64.173 port 21 (23/11/07 20:30:50)
    220- Welcome To Legend Communications plc
    ------------------------------------

    Please ensure that you upload your website to the public_html folder.

    Please use the cgi-bin folder for your scripts.

    Please DO NOT delete any folders provided by Legend Communications plc.

    More information on FTP uploading can be found at:

    http://www.legend.co.uk/support/

    Thank you for choosing Legend Communications plc as your ISP.

    You are connected from a recognised Legend Communications plc IP address.

    220 Legend Communications plc FTP Server ready. (B-LGND-IP)
    USER pan690300
    331 Password required for pan690300.
    PASS
    230 User pan690300 logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    PWD
    257 "/" is current directory.
    Retrieved 4 items from file list cache, stored 23/11/2007 20:28
    CWD public_html
    250 CWD command successful.
    PWD
    257 "/public_html" is current directory.
    Retrieved 29 items from file list cache, stored 23/11/2007 20:28
    CWD webyep-system
    250 CWD command successful.
    PWD
    257 "/public_html/webyep-system" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (62,69,64,173,200,82).
    Making data connection to 62.69.64.173 port 51282
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-sr-x 5 26780 26780 8192 Nov 14 20:26 .
    drwxrwsr-x 18 26780 26780 8192 Nov 13 17:19 ..
    -rw-r--r-- 1 26780 26780 3472 Nov 13 17:53 config-inc.php
    drwxrwxrwx 2 26780 26780 16384 Nov 23 20:30 data
    drwxrwxrwx 2 26780 26780 16384 Nov 13 14:15 data.old
    -rw-r--r-- 1 26780 26780 353 Nov 12 16:31 info.php
    drwxr-sr-x 9 26780 26780 8192 Nov 12 17:23 program
    226 Transfer complete.
    CWD data
    250 CWD command successful.
    PWD
    257 "/public_html/webyep-system/data" is current directory.
    PASV
    227 Entering Passive Mode (62,69,64,173,200,83).
    Making data connection to 62.69.64.173 port 51283
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 2 26780 26780 16384 Nov 23 20:30 .
    drwxr-sr-x 5 26780 26780 8192 Nov 14 20:26 ..
    -rwxrwxrwx 1 26780 26780 167 Nov 12 17:02 1-im-logo
    -rwxrwxrwx 1 26780 26780 4642 Nov 12 17:02 1-im-logo-1808.png
    -rwxrwxrwx 1 26780 26780 6531 Nov 12 17:02 1-lt-Fieldname
    -rwxrwxrwx 1 26780 26780 14037 Nov 12 17:02 1-rt-Rich_Text
    -rwxrwxrwx 1 26780 26780 68 Nov 12 17:02 1-st-Fieldname
    -rwxrwxrwx 1 26780 26780 2451 Nov 12 17:04 10-lt-Fieldname
    -rwxrwxrwx 1 26780 26780 45 Nov 12 17:04 10-rt-Sidebar_2
    -rwxrwxrwx 1 26780 26780 121 Nov 12 17:04 11-im-logo
    -rwxrwxrwx 1 26780 26780 90330 Nov 12 17:04 11-im-logo-1383.jpg
    -rwxrwxrwx 1 26780 26780 85 Nov 12 17:04 11-im-logo_2
    -rwxrwxrwx 1 26780 26780 7211 Nov 12 17:04 11-im-logo_2-6983.png
    -rwxrwxrwx 1 26780 26780 609 Nov 12 17:04 11-lt-text
    -rwxrwxrwx 1 26780 26780 424 Nov 12 17:04 11-mu-menu
    -rwxrwxrwx 1 26780 26780 107 Nov 12 17:04 11-mu-menu_choice
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    -rwxrwxrwx 1 26780 26780 219 Nov 12 17:04 13-mu-menu
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    -rwxrwxrwx 1 26780 26780 49 Nov 12 17:04 17-1-st-Title
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    -rwxrwxrwx 1 26780 26780 59 Nov 12 17:04 17-2-st-Title
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    -rwxrwxrwx 1 26780 26780 71 Nov 12 17:04 17-3-lt-Text
    -rwxrwxrwx 1 26780 26780 57 Nov 12 17:04 17-3-st-Title
    -rwxrwxrwx 1 26780 26780 49 Nov 12 17:04 17-3-st-text
    -rwxrwxrwx 1 26780 26780 1170 Nov 12 17:04 17-rt-colours
    -rwxrwxrwx 1 26780 26780 846 Nov 12 17:04 17-rt-sizes
    -rwxrwxrwx 1 26780 26780 261 Nov 12 17:04 17-rt-text
    -rwxrwxrwx 1 26780 26780 52 Nov 12 17:04 17-st-inferno_caption
    -rwxrwxrwx 1 26780 26780 810 Nov 12 17:04 18-rt-colours
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    -rwxrwxrwx 1 26780 26780 507 Nov 12 17:02 2-mu-menu
    -rwxrwxrwx 1 26780 26780 5517 Nov 12 17:02 2-rt-table
    -rwxrwxrwx 1 26780 26780 45 Nov 12 17:03 2-st-Fieldname
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    -rwxrwxrwx 1 26780 26780 646 Nov 12 16:31 readme.html
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (62,69,64,173,200,84).
    Making data connection to 62.69.64.173 port 51284
    STOR 56-rt-SBHtext
    550 56-rt-SBHtext: No such file or directory
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    ABOR
    226 Abort successful
    PWD
    257 "/public_html/webyep-system/data" is current directory.
    Update check skipped at 23/11/2007 20:32 (next check after 24/11/2007 06:37)

    Posted 15 years ago #

  • Jim Matthews Administrator

    Thanks for posting the transcript. The error from the server is very strange -- basically Fetch is saying "I want to upload a file named 56-rt-SBHtext", and the server is saying "I can't find that file", which is a nonsensical response.

    My best guess is that the file does exist but is hidden or locked in a way that the server can not overwrite it. You may need to contact the server administrator to fix this issue.

    You could try uploading the file under a different name, and then rename it. My guess is that one or the other steps will fail, but it might be useful to know which one.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 15 years ago #

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