Fetch Softworks

Error Message: (4 posts)

• Started 18 years ago by justashell
• Latest reply 18 years ago from Scott McGuire

• justashell Member

  I keep getting this error message when I try to FTP.

  "Error: There is no host by that name."

  I've talked to my website hosting company and they say that they had no problems with accessing things. I've had problems with my internet provider, but they say all the problems I was having are now taken care of.

  Any suggestions as to what I might do next?

  Posted 18 years ago #

• Scott McGuire Administrator

  Could you choose "Fetch Transcript" from the Window menu and post the contents of the transcript after you get this message?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #

• ollie Member

  I am getting the same error messages when using Fetch 5.0.2 on OS X 10.4.2 Tiger.

  However, I am also unable to connect to local or external FTP servers using Safari or "Connect to ..." .

  If I use Firefox or Opera on the same systems, with no configuration changes, I can access public FTP downloads on local or external FTP servers.

  I have also managed to connect to a local web server (the same system as my FTP server) using Dreamweaver MX 2004.

  I think this may be an Apple OS X issue, not a Fetch issue.

  Posted 18 years ago #

• Scott McGuire Administrator

  Ollie,

  You should check and see if the Mac OS X firewall is turned on. Choose System Preferences from the Apple menu, then click on the Sharing icon, then on the Firewall tab. If it is on, try turning it off and see if that solves your problems.

  If that isn't the case and you're having the troubles someplace other than your home, you may want to check with your organization's network administrator to see if they have a firewall set up, and they may be able to advise you of settings you can enter in the Fetch Proxy preferences to work with the Firewall.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #