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error on connect to ftp (2 posts)

  • Started 1 month ago by Matthew Gilbert
  • Latest reply 1 month ago from Jim Matthews
  • Matthew Gilbert Member

    An FTP connection to “ftp.NAMEOFSERVER.com” could not be opened because the FTP server has shut down.

    Try again, or contact the server administrator to verify that the server is running.
    Server responded: “Sorry, cleartext sessions and weak ciphers are not accepted on this server.
    Please reconnect using TLS security mechanisms.”

    Myself and a few of my team at work (we're all remote) keep getting this error message. We used another FTP and it was fine. Looks like a Fetch issue. Any ideas?

    Posted 1 month ago #

  • Jim Matthews Administrator

    Hi,

    Are you setting the "Connect using" menu to "FTP with TLS/SSL"? It sounds like that's required for this server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 month ago #

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