Error on Mac OSX- FTP server dropped the connection

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tccamp Member

Trying to connect to Fetch 4.0.3 and get message- Error: the server dropped the conneciton (it may be too busy).
Upgraded to Fetch 5.0.2 and get message- FTP connection to *server* could not be opened because the FTP server dropped the connection.
This is happening on 20 computers that have all been set up exactly the same, Powerbooks running Mac OS 10.3.9. We have gone through all the preferences in the application, comparing them with other computers that work's preferences, and they all seem to be ok. The computer is connecting to the internet fine. Also, the server is not actually busy because we are able to connect from multiple other computers. And the user's username and password for this server are correct; multiple users have tried on these computers and none are able to connect.

Posted 17 years ago #
Jim Matthews Administrator

Could you choose "Fetch Transcript" from the Window menu and post the contents of that window after you see this problem? I'll try to figure out what is happening.

Thanks,

Jim Matthews
Fetch Softworks

Posted 17 years ago #
Zooty Zoot Member

Has anyone figured out what is happening yet? I am having the same exact problem and can't seem to fix it no matter what I do. The problem is definitely on my end. In fact, I receive the "server dropped the connection" message long before it's even possible to connect to the server in the first place.

Posted 15 years ago #